Clerical Reliever

**Permanent - Fulltime - 80 hours/fortnight**:

- **We are seeking an experienced Clerical Reliever to join our Chronic Conditions Services, here at Waikato Hospital, Hamilton.**

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

**About the Role**

As a successful Clerical Reliever, you will play a key role in providing cover for planned and unplanned absences and peaks in service workload to the administration teams in the Renal, Rheumatology, Diabetes, Endocrinology and Pain services. This is an 80-hour per fortnight, permanent position where you will be working from Monday to Friday between the hours of 8:00am to 4.30pm.

Day to day you will be involved in supporting the processing of patients referrals, booking patient appointments, managing administrative tasks and liaising with clinical staff to support patient care. You will also ensure that patients are supported as they arrive for their appointments.

**Key responsibilities of the role**:
The Clerical Reliever role is essential in assisting with the smooth running of the Chronic Conditions Services. The role includes:

- Carrying out administrative activities accurately and promptly
- Maintaining accurate records and waitlists of patients awaiting care.
- Booking patient appointments in the patient management system
- Processing referrals
- Responding to patient enquiries relating to appointments and liaising with clinical teams
- Covering reception duties when and as required

Click **here** to view the position description.

**About the Service**

Waikato Hospital in Hamilton is one of New Zealand’s largest tertiary, teaching hospitals.

**About you**

As a Clerical Reliever in our Chronic Conditions Services, we are looking for people who have/are:

- Previous administration experience
- Organised, efficient and able to prioritise their workload effectively
- Exceptional at customer service
- Detail oriented
- Experience in a health environment or knowledge of clinical terminology would be an advantage, but not essential.

**Working at Health New Zealand**

**How to Apply