Client Solutions Team

1 week ago

Tauranga, New Zealand Madison Recruitment Full time

Free Onsite Parking
- Healthcare Industry
- Onsite Chef

Join this amazing Healthcare Equipment company in their Client Solutions Team.

If you are passionate about using your skills to make a difference in people’s lives, then this might be the role for you

For the past 35 years, this company has been making a difference in the lives of New Zealanders nationwide. They have a wide range of products that can be found in hospitals, aged care facilities and residential homes. Their impressive head office and warehouse based in Tauriko are experiencing rapid growth They are a leading provider of healthcare equipment solutions. Cubro’s core business involves working with Aged Care providers, Occupational Therapists, Physios and public and private hospitals.

The role:
This role requires someone with a flexible and can-do attitude who can join the team in dealing with requests that involve either configuration or customisation. The three main facets of this role would be:

- Accuracy: Interpret requests and correctly enter into the system so the job is picked and completed seamlessly
- Practicality: A good understanding of the product and problem solving skills to take any custom requests and make them reality
- Sales: Making the experience as seamless as possible for the customer and to maintain a good customer relationship, while assisting in growing the market for Cubro

To be successful in the this role you will need:

- Proven customer service and sales experience where you have successfully managed long term customer and internal relationships
- Experience using and understanding modern technology and systems
- Empathy, compassion and flexibility in your personality and a true team player
- Ability to deal with change and use initiative to make quick but good decisions
- Attention to detail and excellent problem solving skills
- Excellent communication skills and strong listening skills
- Be confident and a quick thinker

What’s on offer:

- Onsite chef
- Onsite gym for staff access
- Free car parking
- Personal development for employees
- Discounted health care
- Superior culture and fantastic team
- Room for growth
- Monday to Friday 8m - 5pm

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