Outlet Store Manager

3 days ago

Auckland City, New Zealand Flo & Frankie Full time

An exciting opportunity has opened for a dynamic and experienced Store Manager to lead our **_Onehunga Outlet Boutique_** - a fast-paced destination for fashion lovers and value-seekers alike.

If you’re an inspiring leader who brings out the best in their team, thrives in a busy retail environment, and knows how to deliver exceptional customer experiences, this is your moment to shine. Our outlet store needs someone who can balance operational excellence with genuine customer connection, all while driving a fun, positive, and supportive team culture.

**ABOUT YOU**:

- Have proven experience as a Store Manager, confidently leading teams in customer-focused retail environments.
- Are genuinely passionate about delivering outstanding customer service, with a natural ability to connect and engage on a personal level.
- Bring strong leadership and team management skills, with a commitment to creating a fun, productive, and united team culture.
- Know how to inspire, motivate, and support your team to reach their full potential.
- Are results-driven, with a strong focus on boosting sales and achieving business goals.
- Have experience in training and energising staff, particularly in sales techniques and customer service excellence.
- Possess a creative, solutions-focused mindset, combined with excellent organisational abilities and a strong work ethic.
- Are highly motivated, adaptable, and thrive when faced with new challenges.
- Have a genuine love for fashion and a passion for helping people feel confident and empowered.

**ABOUT US**:
Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll be a key part of our story - and we’ll support you to keep growing, too.

**OUR PERKS**:

- Above market rate, paid hourly for all the awesome work you will do.
- Being a part of a friendly, down to earth, and supportive team of people who embody our core values and vision.
- Generous staff discounts and achievable super sale bonuses.
- Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.
- Ongoing training to ensure you are always up to speed and empowered to be your best self.
- New Zealand based head office team, who are hands on and show instore presence to support you.
- Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.
- Access to free and confidential EAP services
- Opportunity to wear our beautiful Flo & Frankie brands every day

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