Health Care Assistant, V2 Outpatients

3 days ago

Hawke's Bay, New Zealand New Zealand Government Full time

Ehara taku toa i te toa takitahi. Engari, he toa takitini.
Success is not the work of one, but the work of many.
Permanent, Part-time or Full time
64 - 80 hours per fortnight (0.8 - 1.0 FTE)

We have an exciting opportunity for a Health Care Associate to join the Medical Outpatients team in Villa 2 working alongside the Cardiology team as well as supporting with outpatient clinics.

This role is pivotal to the smooth running of the outpatient services as you will be responsible for preparation of clinics, contacting patients prior to appointment, administrative duties, data input, and minor procedures as directed by healthcare professionals.

**Responsibilities**:
Administrative - preparing patient files, pre-admitting Cardiology outpatient procedures
Preparing clinics by ensuring patients arrive at their appointment having undergone any required preparation, e.g. chest x-rays, blood tests, etc
Creating a positive experience by welcoming and assisting clinic patients
Supporting good communication between patients and healthcare providers
Performing minor tasks as directed by healthcare professionals, e.g. ECG
Promoting patient safety by maintaining a clean and hygienic environment
Setting up and stocking examination and procedure rooms

**Role Requirements**:
NZQA Certificate in Health and Wellbeing (Level 3) Health Assistance or equivalent
Knowledge of healthcare practices and terminology
Advanced record-keeping abilities and proficiency in related software, e.g. ECA.
Exceptional interpersonal skills to assist and reassure patients
Ability to prioritise and perform multiple tasks as directed by healthcare professionals
Excellent written and verbal communication skills

Located in the sunny Hawkes Bay we live in pure paradise. We are known for award-winning food and wine, outstanding architecture, and warm balmy days surrounded by magnificent landscape.

Te Whatu Ora - Health New Zealand, Te Matau a Māui, Hawke's Bay in general encourages a workforce that is innovative, eager to learn and enhance their skills and is passionate about caring for our community. As part of our team we will support, encourage and help you to develop your career with us.

We are committed to delivering and living our Te Whatu Ora values of He kauanuanu - Respect, Ākina - Improvement, Rāranga te tira
- Teamwork and Tauwhiro - Care. You should be someone who has similar personal values.

We are proud of our team's diversity. We know the strength of a diverse and inclusive workforce helps us achieve the best outcomes for our patients and the communities in which we operate and serve.

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