Student Fee Adviser

1 week ago

Kelburn, New Zealand Victoria University of Wellington Full time

Are you interested in a 6-month fixed-term, full-time role?
- Do you have a tertiary qualification and experience in finance or accounting?
- Can you effectively problem-solve, prioritise and manage conflicting workloads?

**Kōrero mō te tūranga - About the role**

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Kaiarāhi Utu Tauira - Student Fee Adviser to join the Student Finance team in a 6-month, fixed term, full-time role to support our team over the peak enrolment period. This role sits under Student Operations, which also encompasses our Admission & Enrolment team, and is based at our Kelburn campus.

Kaiarāhi Utu Tauira - Student Fee Advisers are responsible for the efficient and effective management of student fees, including debt management, working within the student fees policies and processes to enable a high-quality, seamless student experience.

Key responsibilities:

- Provide excellent customer service to students and staff by providing timely and professional advice and support on all fees related matters.
- Process transactions accurately and within required timeframes.

**Ō pūmanawa - About you**

You will be a motivated, empathetic, customer-focused individual who can take the initiative, provide excellent financial administration and have an eye for detail.

This role is busy, challenging, extremely rewarding and interesting for the individual with the right temperament. You will pick up new skills, knowledge and software quickly and be able to adapt to a changing environment. You will proactively be able to create good working relationships with key staff and know the importance of seeking feedback to continually improve the service you deliver.

Key requirements:

- A relevant tertiary qualification or demonstrated relevant experience in finance or accounting.
- Previous experience of a strong client centric approach to delivering excellent customer service or client services.
- Proven ability to work to a very high standard of accuracy, with an appreciation of the importance of data integrity.
- Proven ability to problem-solve, prioritise and manage conflicting workloads.

Please note, as this role is to support our team over a busy period, substantial pre-arranged annual leave / holiday plans may not be able to be accommodated.

**Close date for vacancy**:19 September 2025.

  • Kaiārahi Eke Panuku

    3 days ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Have you got a tertiary degree or comparable professional experience in a similar role? - Do you have an understanding of academic statutes and student academic processes? - Can you work effectively and understand the different needs across a diverse range of people? **Kōrero mō te tūranga - About the role** Te Herenga Waka - Victoria University of...

  • Kaiārahi Pokapū Tauira Student Service Centre Adviser

    7 days ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Are you highly organised with excellent communication skills? - Have you got previous experience working in a customer service role? - Can you remain calm under pressure and work effectively and collaboratively? **Kōrero mō te tūranga - About the role** Te Herenga Waka - Victoria University of Wellington is currently recruiting for a permanent,...

  • Kaiārahi Pokapū Tauira Student Service Centre Adviser

    1 week ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Do you have experience working in a customer service role? - Are you looking for a fixed-term, full-time role between November 2025 and March 2026? **Kōrero mō te tūranga - About the role** Te Herenga Waka - Victoria University of Wellington is currently recruiting for fixed-term Kaiārahi Pokapū Tauira - Student Service Centre Advisers to join our...

  • Kaitohutohu Tauira Student Adviser

    2 weeks ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Do you have knowledge of the postgraduate research environment? - Have you got 5 years’ experience working in a comparable role? - Are you looking for a permanent, full-time role? **Kōrero mō te tūranga - About the role** Te Herenga Waka - Victoria University of Wellington is currently recruiting a Kaitohutohu Tauira - Student Adviser to join Te Here...

  • Student voice and representation

    5 days ago

    Kelburn, New Zealand Victoria University of Wellington Students' Association Full time NZ$50,000 - NZ$70,000 per year

    The Victoria University of Wellington Students' Association and Te Aka Tauira (VUWSA) is a vibrant and progressive non-profit organisation – fully independent from Te Herenga Waka Victoria University. Over 19,000 Victoria University students have access to VUWSA's diverse range of student services, including an independent Advocacy Service, student...

  • Principal Adviser, Strategic Projects

    5 days ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Are you a strategic thinker with a strong background in the tertiary education sector? - Can you influence change, and deliver initiatives that enhance the student experience? - Do you have experience in project management, policy development, and stakeholder engagement? **Kōrero mō te tūranga - About the role** Te Herenga Waka - Victoria University of...

  • Senior Student Recruitment Adviser

    1 week ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Location: Kelburn - Type: Permanent - Post Date: Fri Nov 1 00:00:58 2024 - Ref: 2222 - Can you travel outside Wellington and work evenings and weekends on limited occasions? - Do you enjoy a challenge and are confident in building working relationships and networks? - Have you got a university qualification and experience in student recruitment, marketing or...

  • Pasifika Engagement Adviser

    5 days ago

    Kelburn, New Zealand Victoria University of Wellington Full time NZ$50,000 - NZ$80,000 per year

    Mō Te Herenga Waka - About Our UniversityTe Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive...

  • Pasifika Engagement Adviser

    5 days ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Do you have a degree and are looking for a fixed-term, full-time role for 12 months? - Can you use your knowledge of the challenges that face Pasifika students when undertaking tertiary study? - Are you looking to join a team that aims to make a real difference? **Kōrero mō te tūranga - About the role** Te Herenga Waka - Victoria University of...

  • Clinical Practice Adviser

    2 weeks ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Are you a New Zealand registered psychologist with at least 5 years of clinical experience? - Do you enjoy supervising, teaching, and working in an intellectually stimulating environment? - Have you got competency and knowledge of Te Ao Māori, Mātauranga Māori in the context of psychology, and Māori models of care? **Kōrero mō te tūranga - About the...