Car Yard Manager
2 weeks ago
West City Auto Group is looking for an experienced Car Yard Manager in a full-time role based in Auckland.
West City Auto Group is one of West Auckland’s leading car dealerships, proudly representing **Mitsubishi, Kia, Suzuki, GWM, OMODA, and JAECOO**. With over 20 years of serving the community, our focus on quality vehicles and outstanding customer service has earned us a strong reputation and multiple awards — including New Zealand's #2 Suzuki Dealer for 2024.
We are currently seeking an experienced and driven **Car Yard Manager** to lead our used vehicle operations at our Henderson dealership. It is a full-time role with minimum guranteed 30 hrs per week which may go upto 40 hrs per week. The salary range os $30-$36 based on the experience.
**Key Responsibilities**:
As a Car Yard Manager, your role will include:
- Managing the **day-to-day operations** of the used car yard.
- Supervising and motivating a team of **salespeople, yard staff, and vehicle detailers**.
- Ensuring vehicles are **prepared, displayed, and presented to a high standard**.
- Managing stock — purchasing, pricing, stock rotation, and aging.
- Overseeing **test drives, trade-ins, customer queries, and complaints**.
- Liaising with clients to **determine their needs**and providing **customers with advice and information regarding vehicle type**, purchase or hire rates and obligations and handling complaints.
- Working with the finance and service departments to streamline processes.
- Meeting **monthly sales targets** and KPIs.
- Ensuring compliance with **NZTA and dealership regulations**.
- Ensuring compliance of health and safety measures.
**Skills & Experience**:
- Minimum **2 years’ relevant experience** or a **relevant Level 4 qualification or higher**(e.g., NZQF Diploma or above).
- Sound understanding of the **used car market** and consumer trends.
- Proven leadership and **staff management** experience.
- Ability to multitask in a **fast-paced, customer-focused** environment.
- Full NZ Driver’s Licence.
- Familiarity with **dealer management systems (DMS)** is preferred.
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