Customer Service Officer
2 weeks ago
Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Great individuals can achieve remarkable things with us To discover the perfect "what's in it for me," explore opportunities at IR. We have positions available in our offices located in our Palmerston North office. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes - you’ll be bringing your customer centric approach to improve customer experience. Day-to-day, your tasks will be based predominantly in a contact centre environment and will include contacting and responding to customers through various channels, including making and answering calls and replying to messages. You will work with customers to understand their circumstances and help them receive the right outcome through sound research and decision making. **E hiahia ana koe ki te mahi tahi? | Want to work together?** We're looking for people who are passionate, keen learners and committed to what they do. You'll be joining a team of Customer Service Officers who have come from all walks of life. Whether you're taking the next step in your professional journey, returning to the workforce, or looking to start your career - all are welcome **Ideally, you will possess the following skills**: - Curiosity and problem solving - Comfortable in an environment where there are rapid changes - Resilience - Customer centric mindset - Contact centre experience preferred - Able to work in a team **Role requirements**: - Must have customer service experience - Excellent communications skills, both verbal and written - Able to maintain confidentialityDigital savviness (we’ll teach you the ins and outs of our unique tools) **He aha ngā painga Mōu? | What’s in it for YOU?** We offer a supportive team environment and great opportunities to grow and learn, within the Customer Service Officer role. We invest in you from day one - providing a well-mapped out training programme that allows you to understand our tax and social policy products. The standard number of hours of work will be 75 hours 50 minutes per fortnight, to be worked between 8.00am and 6.15pm, Monday to Friday. These shifts are scheduled and based on business needs. The salary for this position is $59,560 per annum. **How to apply** - Please note that we run a rolling recruitment process and will be filling roles as we go, which may mean that our advertisement closes before the closing date. _
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Customer Services Officer
5 days ago
Palmerston North, Manawatu-Wanganui, New Zealand New Zealand Couriers Full time NZ$45,000 - NZ$55,000 per yearWe have a fantastic opportunity to join New Zealand's leading freight company in Customer ServicesWhat we look for in a Customer Services Officer:Taking inbound calls, answering email queries in support of our customers, your ability to communicate and connect to people will see you achieve exceptional customer service. You will be capable of remaining calm...
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Customer Services Officer
5 days ago
Palmerston North, Manawatu-Wanganui, New Zealand NEW ZEALAND COURIERS Full time NZ$45,000 - NZ$65,000 per yearWe have a fantastic opportunity for the right candidate to join New Zealand's leading freight company in Customer ServicesWhat we look for in a Customer Services Officer:Taking inbound calls, answering email queries in support of our customers, your ability to communicate and connect to people will see you achieve exceptional customer service. You will be...
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Customer Service Officer
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Palmerston North Central, New Zealand NZ Post Full time NZ$28,200 - NZ$41,680 per yearCUSTOMER SERVICE OFFICER | ON CALL | PALMERSTON NORTHOn Call - work as and when requiredLocation: 232 Ruahine Street, Palmerston North$27.51 per hourImagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like...
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Mail and Customer Services Officer
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Palmerston North, New Zealand NZ Post Full timeMail and Customer Service Officer - Palmerston North - Permanent Part time - Monday to Friday 12:30pm to 5:30pm - Location: 9-27 Matthews Avenue, Palmerston North - $26.84 per hour A role with variety! The main aspect of this role will be counter work and interacting with customers (mainly through parcel collection). **Shift**: Monday to Friday 12:30pm to...
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Customer Service Officer
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Palmerston North, New Zealand MSD Full timeWe have an exciting opportunity for an experienced Customer Service Consultant to join our rapidly expanding company. The success of Allflex Customer Service is driven by our values such as teamwork, empath, respect, accountability, and innovation. This full-time role is a vital part of the company as we pride ourselves on a customer-first approach. Allflex...
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Customer Service Officer
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Palmerston North, New Zealand Inland Revenue Department - New Zealand Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just...
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Customer Service Officers
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Customer Service Representative
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Palmerston North, New Zealand Foodstuffs North Island Full timeAre you looking for an opportunity to join an award-winning customer driven team? - An expert at providing amazing customer service and smiling down the phone? - Enjoy building relationships with customers and problem solving? *** **We have an awesome opportunity available now which offers a mix of working from our office in Palmerston North and from...
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Palmerston North, New Zealand Foodstuffs North Island Full time**Full Time Customer Service Representatives** Are you looking for an opportunity to join a customer driven team, working for New Zealand’s Retail Employer of the Year? Are you motivated in delivering excellent Customer Service? If so, we may be the business for you! Two new permanent opportunities in our Contact Centre are now available and **offer a...
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Customer Service Specialist
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Palmerston North, Manawatu-Wanganui, New Zealand Foodstuffs North Island Full time NZ$50,000 - NZ$70,000 per yearCustomer Service Specialist – 6 months Fixed Term Ko wai mātou – About us Kia ora. We're Foodies. You know Gilmours, New World, PAK'nSAVE and Four Square right? That's us With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we...