Service Technician

2 weeks ago

Wellington City, New Zealand Vector NZ Full time

Service Technician
- Full-time
- Engagement type: Permanent - Employee
- Department: Operations
- Permanent, full-time position, backed by one of New Zealand's largest companies
- Top up your income with commission on any products you sell
- Awesome benefits, including paid birthday leave

Discover a rewarding career at HRV, if you're enthusiastic about customer service, love engaging with people, and enjoy hands-on work, this opportunity is made for you. Join our dynamic team of over 200 professionals dedicated to developing your skills, fostering diversity, and ensuring your success.

At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps, Air Conditioning and EV Charging. Since 2017 we have been part of Vector Limited, so you know you have the backing of one of New Zealand's largest companies.

**About the role**:
This is a great entry level role for anyone wanting to start or switch their career into the HVAC industry. Our friendly team offers a welcoming environment, full training, and continuous support.

There is plenty of variety in terms of the daily work and you have the opportunity to learn a whole new industry. You also get to enjoy all the perks and financial benefits that working for a great iconic NZ brand can offer.

On a typical day, you’ll be delivering great customer experiences and servicing our customers ventilation and air-conditioning units. You’ll have the opportunity to earn additional income if customers are interested in upgrading their system or additional products to improve their home environment.

There is a need to be able to work within confined spaces as the ventilation system is accessed in roof cavities and under houses.

**Who we are looking for**:
We seek positive, engaging individuals who relish interaction with people from diverse backgrounds. Join a team that values inclusivity, celebrates success, and knows how to have fun To succeed in this unique blend of customer service, sales, and practical work, you should possess:

- HVAC experience and customer service experience (an advantage)
- Physically fit and well presented
- Well organised and able to self-manage your time
- Have a current and clean driver’s license
- Self-motivated and enjoyment in engaging with people

**What’s on offer**:
We offer the opportunity to grow your skills and make a real difference in a supportive, high-performing team that celebrates success.
- Full-time employment (40 hours per week)
- Base salary, commission structure, weekly pay cycle
- Fully maintained company vehicle and phone
- Comprehensive training and ongoing professional development
- Tools of the trade, uniform, and PPE provided

We also offer a great range of **benefits** including:

- Paid overtime (when required)
- Paid Birthday Leave - take the day off on us
- Employee Assistance Programme
- Employee Recognition Programme (quarterly and annual awards to mention a couple)
- Staff discounts on a range of great brands (Noel Leeming, Place Makers, Repco, Torpedo 7, Pita Pit and many more)

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