Trade Counter Representative

2 weeks ago

Auckland City, New Zealand Dicker Data Full time

Connect Security Products is a division of Dicker Data and is one of the largest distributors of security products in New Zealand. We are looking for a **Trade Counter Representative**to join our team. Ideally, you will be an experienced alarm technician keen to get off the tools and move to an office-based role to support and advise our customers. This position will ideally suit an enthusiastic customer-orientated individual who enjoys variation in their role, is self-motivated, and has a "do-whatever-it-takes" attitude. Areas of responsibility: - Estimate, present, and provide technical support and basic training on our product range to customers and colleagues. - Customer Service (trade counter, telephone, and online support) - Picking, packing, and dispatching orders, as well as - Office and warehouse administration, including stock management. We are looking for an ambitious, conscientious, person with initiative and a passion for technology.(ideally with experience in the installation/servicing of r alarm systems, and/or CCTV systems) You will enjoy being part of a vibrant, high-performing team, and ideally have or be: - Outstanding problem-solving and well-presented with customer service skills. - Well-organised, structured, and comfortable working unsupervised. - Excellent written and verbal communication skills, with the ability to communicate technically to non-technical clients. We are offering: - A supportive team with a fantastic culture and work environment - An innovative salary structure that rewards you for continuous learning - Health and wellness benefits and staff social activities - Opportunities for career growth in an exciting industry Dicker Data is an ASX-listed (ASX: DDR) company with a positive family-centric culture and a long-standing record of gender equality and diversity. This role is 100% office-based, located in Morningside, and at times you will be working alone when our sales team is on the road. **Benefits include**: - Competitive Salary Package - Medical, Life & Trauma Insurance, & annual flu vaccination - Flexible working environment for suitable roles - Parental leave payments above government payments

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