Resident Services Manager

2 weeks ago

Christchurch, New Zealand Ryman Healthcare Full time

Join the excitement Lead village support teams, oversee Health and Safety, champion HR, and collaborate with leaders in a vibrant community
- At Ryman, every day is a chance to be a hero in the story of our residents' lives
- Unlock your full potential in a supportive environment that values your expertise
- Be your authentic self in a culture that celebrates individuality

**What's the job?**

In this exciting, newly created role, Resident Services Manager at Kevin Hickman**Retirement Village in Christchurch, you will:

- Lead the effective delivery of the Village service functions which includes our kitchen, housekeeping, gardening, maintenance, laundry and administration teams
- Have oversight for all risk management and health and safety related processes for the village
- Human Resource tasks within the village including inductions, recruitment, training, performance reviews and payroll assistance
- Providing leadership at the Village in the absence of the Village Manager

This is a full time role working Sunday to Thursday 0800 - 1630. You will need to be flexible outside of these hours, as part of the role will require your ability to work on call.

**Why work at Ryman?**

As part of the Ryman team you will:

- Develop your leadership skills in our unique LEAP programme
- Receive ongoing support for your professional development
- Career progression opportunities within a fast-growing company
- Work in a beautiful, resort style village
- Work in a fun, friendly and supportive team environment
- Access scholarships and bursaries for further education
- Access over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail

**About Ryman**
**At Ryman, we believe the measure of a full life is one that gets richer with age.

Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 49 villages in New Zealand and Australia and we employ approximately 7,700 team members across a range of different sectors. Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.

At the heart of our business, everything we do must be 'Good enough for mum and dad.'

**Who are you?**

To thrive in our fast-paced and varied environment you will:

- Have proven management experience with a preference for Health and Safety experience/training
- Be skilled at juggling conflicting priorities
- Enjoy building meaningful relationships with our staff, our residents and their families
- Have a comprehensive knowledge of continuous improvement systems and processes
- Place a high emphasis on customer service and work hard to deliver exceptional service to our residents
- Be an outstanding communicator that is both professional and empathetic

If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you

**_ Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date._

  • Residence Supervisor

    1 week ago

    Christchurch, Canterbury, New Zealand New Zealand Government Full time NZ$71,703 - NZ$84,843 per year

    Are you motivated by an ever-changing environment & the ability to support positive change in people by assisting them to realise their potential?Day to day shift leader, adept at delegating, communicating & multi-taskingChristchurch, permanent fulltime positionMo te tunga | About the roleIn Canterbury, there are residential facilities for people who have a...

  • Residence Supervisor

    1 week ago

    Christchurch Central, New Zealand Department of Corrections Full time NZ$71,703 - NZ$84,843 per year

    Are you motivated by an ever-changing environment & the ability to support positive change in people by assisting them to realise their potential?Day to day shift leader, adept at delegating, communicating & multi-taskingChristchurch, permanent fulltime positionMō te tūnga | About the roleIn Canterbury, there are residential facilities for people who have...

  • Assistant Residence Supervisor

    1 week ago

    Christchurch, Canterbury, New Zealand New Zealand Government Full time NZ$65,843 - NZ$73,949 per year

    Do you have experience working with people with complex needs?Help make our communities safer nowTempleton location, fulltime permanent roles availableMo te tunga | About the roleIn Canterbury, there are residential facilities for people who have a history of offending behaviour and are subject to sentences or orders (including extended supervision orders,...

  • Chef Manager – Christchurch

    1 week ago

    Christchurch, Canterbury, New Zealand Cater Plus Services Full time NZ$104,000 - NZ$1,248,000 per year

    40 hours per week (including student breaks) Do you have a passion for preparing and delivering a top-notch food service?Cater Plus is excited to be the new food service provider for Rochester and Rutherford Halls of Residence at Canterbury University where, commencing in 2026, we will cater for the 200 students who reside there during term time, as well as...

  • Service Manager

    1 week ago

    Christchurch, Canterbury, New Zealand Argus Fire Full time NZ$120,000 - NZ$180,000 per year

    Service ManagerArgus Fire Protection is a well-known company with over 40 years' experience in the fire protection industry. The company covers all aspects including fire system design, installation and ongoing testing and maintenance. The Christchurch business has gone from strength to strength and prides itself on exceeding its customers' expectations.As...

  • Hotel Service Manager

    4 days ago

    Christchurch, New Zealand Fei Yang Trade Limited TA Hotel 115 Full time

    **_Managing the overall operations of the Hotel 115_** **MAIN TASKS**: - Maintain a high level of guest satisfaction during check-in and check-out and ensuring guests needs are met during their stay. - Increase occupancy and profitability and promoting hotel services and amenities through up-selling strategies. - Proactive management of customer feedback...

  • Chef Manager – Christchurch

    1 week ago

    Christchurch Central, New Zealand Cater Plus Services NZ Ltd Full time NZ$80,000 - NZ$120,000 per year

    40 hours per week (including student breaks)Do you have a passion for preparing and delivering a top-notch food service?Cater Plus is excited to be the new food service provider for Rochester and Rutherford Halls of Residence at Canterbury University where, commencing in 2026, we will cater for the 200 students who reside there during term time, as well as...

  • Service Manager

    7 days ago

    Christchurch Central, New Zealand AssessAdvantage Full time NZ$60,000 - NZ$120,000 per year

    Argus Fire Protection is a well-known company with over 40 years' experience in the fire protection industry. The company covers all aspects including fire system design, installation and ongoing testing and maintenance. The Christchurch business has gone from strength to strength and prides itself on exceeding its customers' expectations.As with any...

  • Service Coordinator

    4 days ago

    Christchurch, New Zealand Summerset Full time

    **Company Description**: Summerset is one of New Zealand's fastest growing companies and the third largest retirement village operator in the country. We design, build and operate retirement village's right across New Zealand. We are proud of our dynamic work environment and an equally diverse workforce. **A new opportunity has arisen to join our team at...

  • Service Coordinator

    4 days ago

    Christchurch, New Zealand Summerset Full time

    **Company Description** Summerset is one of New Zealand's fastest growing companies and the third largest retirement village operator in the country. We design, build and operate retirement village's right across New Zealand. We are proud of our dynamic work environment and an equally diverse workforce. A new opportunity has arisen to join our team at...