Night Porter

**About The Role**

A fantastic opportunity is available for a Hotel Porter to join our fun, dynamic Hotel team.

We are looking for enthusiastic applicants who know how to impress our guests, ensuring a warm, friendly and efficient welcome at every interaction with a hotel guest or visitor. Team players who will provide the highest levels of customer service while ensuring professionalism and efficiencies every time a guest enters the hotel.

This part time role is based at Sudima Christchurch City and the hourly rate is $26 per hour.

Full driver's license is required, You must be able to work weekends and evenings.

**Responsibilities | Ngā haepapa**
- Providing a warm and welcoming environment within our hotel where everyone feels at home.
- Assisting with valet parking and luggage.
- Supporting the Night Manager with guest requests/tasks and overnight checks to be completed
- Resolve any guest issues promptly and successfully ensuring follow-up and excellent communication at all times
- Hotel security floor checks
- Providing local information on Christchurch and the surrounding area
- Help guests with booking activities, restaurants, and travel options
- Maintaining a clean and tidy environment in all common areas, both inside and outside the hotel
- Fix minor technical issues, like changing bulbs, remote control batteries
- Comply with health and safety regulations and follow emergency evacuation procedures

**Requirements**:
**About you | Ko koe tenei**
- Must be available to work overnight
- Confident and motivated with a strong guest service orientation
- Professional personal presentation and a great work ethic
- Exceptional attention to detail
- Flexible and adaptable in approach and a team player.
- Ability to prioritize and work well under pressure
- Full New Zealand Drivers License
- Right to Work in NZ

**Benefits**

**We are all valued | He kura te tangata**
- Discounts at our hotels, restaurants and spas across our network
- Staff, family and friends rates at our hotels
- Meals on duty and uniform provided
- Excellent reward & recognition events
- Service and anniversary gifts and benefits
- Wellbeing programme including Health insurance discounts

**_ We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. _**_We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self._**

**E manawanui ana tātou | We care**

**Ka mahi tahi tātou | We work together**

**Ka whai tātou i te tika | We do the right thing