Branch Manager

**About Team Global Express**: **Why TGE**: We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. **What we offer**: - Competitive salary above industry standards - Upskilling, training, mentoring and more to support your career development journey - Fun and practical employee perks and discounts - Flexible work, including work from home - Inclusive parental leave policy that supports all parents & carers - Peer recognition awards acknowledge when you go above and beyond. **JOB DESCRIPTION**: **Branch Manager** Location: New Plymouth Full time - **Be a part of an exciting companywide transformation.** - **The opportunity to lead one of our key branches in New Zealand** - **Immerse yourself in our inclusive, diverse, and supportive culture.** **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating in New Zealand from Kaitaia to Invercargill. We are a customer-centric, safety-obsessed business with a high-performing, values-based team. We move the companies that drive the world, enabling New Zealand to flourish. Due to internal growth and transformation, we have an outstanding opportunity for a seasoned leader to manage our New Plymouth Branch **He angitūtanga: The opportunity** This is an exciting opportunity to make your operational excellence mark. Our customers and people are at the heart of all we do. Your safety obsession and outstanding commercial acumen will see you and your team soar to great heights. Reporting to the Regional Manager you will: - Leading the financial performance of the branch (Profit and Loss), managing EBIT by effectively managing costs, analysing variances of actual vs budgets and forecasting. - Ensuring a customer centric approach, partnering with our customers and your sales colleagues to always deliver exceptional service. - Responsibility for the operational planning of people, resources & transport requirements, ensuring the team is set up to achieve business objectives. - Leading, inspiring, and developing capability within the team - Ensuring we are focused on supporting growth, driving efficiency, and aligning our competencies with the scale and complexity of our business and future ambitions. - Managing branch scoreboard KPI's - such as utilisation, claims/damages, Customer DIFOT, Safety, Customer Service. - Lead a safety culture throughout the branch and broader network, taking an active role in ensuring compliance with health & safety policies and legislation. - Support the national Branch and Regional networks to achieve success **He kōrero mōu: About you** To be successful in this role, you will have the following key skills and experience: - Customer and people centric leader - Thought leader with sound commercial acumen - 5+ years' experience in a similar leadership position - Proven capability with planning and delivering to that plan - Laser focus on revenue growth - An analytical mind that can interpret data to use in decision making - Cost management focused. - Prior experience working in the transport and freight industry. - Excellent working knowledge of HR/IR practices - Outstanding written and verbal communication skills - Sound ability to network and build strong working relationships. - Self-motivated; outcome focused **Ngā āhuatanga kei a mātou: What we offer**: - Our people and customers are at the heart of everything we do. - State of the art facilities, with a diverse team, in a fast paced and dynamic industry - Access to medical cover, discounted national holiday homes and retailer discounts. - Career and development opportunities are endless, nationally from Kaitaia to Invercargill and across the Tasman with our TGE family in Australia. Diversity, Equity, Inclusion, Belonging, Sustainability, and the Environment are part of our DNA so come support us on our journey Ensuring we do our part to preserve Aotearoa’s environment, we are committed to stay on track with our carbon reduction goals for 2030. We are actively managing carbon footprint with Toitū Envirocare and are proud members of the Sustainability Council of New Zealand It’s never been a more exciting time to join our team as we take the next step in our journey. **How to apply? - Me pēhea te tono** If this role sounds like something for you then please click "apply"we'd love to hear from you To be considered, you must be prepared to undertake pre-employment checks including a criminal history check and Drug/Alcohol Testing. (Medical Assessment for safety critical roles) **Team Global Express is an Alcohol and Drug Free Workplace.** **All applicants must be legally entitled to work in New Zealand effective immediately.** **An inclusive workplace, works for everyone**: We celebrate d