Group Reservations Coordinator

7 days ago

Auckland City, New Zealand Naumi Australia Full time

**Description**:
We are searching for a Reservations Coordinator to join Naumi Hotels in our Central Reservations hub, based at Naumi Auckland Airport. Reporting to the Group Reservations and Distribution Manager, the role is vital in supporting the daily operational functions of Central Reservations and be responsible for handling and processing group block enquiries with bookings for all our properties currently based in Singapore, Australia & New Zealand.

**Some of what you will be doing **
- Prepare Group proposals / quotes & respond to group enquires
- Ensure all Group Blocks are loaded in Hotel PMS accurately
- Liaise with Group Revenue Manager regarding revenue and negotiating group ad-hoc rates
- Conduct / attend weekly group meetings & liaise with relevant departments
- Monitor guest room inventory for each property
- Prepare invoices and payment for Groups

**Ideally we need you to **
- Have great computer skills and attention to detail
- Work well in a team environment and autonomously with good communication skills
- Knowledge and experience with Opera v5 or Opera Cloud preferred but not essential
- Ability to work well under pressure in a fast-paced environment
- Be well organised and have a high standard of personal presentation

**THE PERKS**
- Very cool boutique hotel group and the opportunity to be yourself at work
- Fun and varied role
- Supportive and encouraging team
- Great growth and development opportunities

**Applicants must be legally entitled to work in New Zealand.**

**Role Type**:

- In-house - Permanent - Full-time - Associate

**Pay Rate**:

- 55000 NZD - 58000 NZD (Annum)

**Company Overview**:

- At Naumi Hotels our teams and our properties thrive on being unique. We offer memorable guest experiences in an atmosphere of sensory delight. Diversity and inclusion is not just a thought, it sits at our core of who we are and what we do.

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