Protégé Engineering Loss Adjuster

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer

Protégé Engineering Loss Adjuster

Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility.

Calling all inquisitive mechanical and electrical engineers

We are open minded to look at anyone bringing relevant sector experience and the right personal qualities. This may be the first time you’re exposed to the world of insurance. As part of the protégé training scheme, full on the job training will be provided by experienced engineering adjusters within the team, in addition to company funded external insurance training.

**Main duties and responsibilities**:

- Facilitating and assisting with the settlement of major and complex engineering insurance claims. This includes:

- Adjuster site visits/inspections
- Discussion of circumstances of the loss with the insured and other parties
- Preparation of reports to the insurance company/client in a timely matter
- Calculate, negotiate, and deliver the settlement outcomes
- Manage a significant file load, meet individual performance targets, and deliver a high standard of work at all times
- Develop professional relationships with insurers and brokers as well as wider networks and relationships within the industry
- Deliver expected levels of customer service
- Participate in ongoing training and developmental opportunities and mentoring programmes, thus contributing to the ongoing development of skills in the team.

**Desired skills and qualities for this role include**:

- Mechanical and/or electrical engineering qualification
- Hands on experience as an engineer in any industry, such as marine, aeronautical, maintenance, manufacturing, processing, geothermal, HVAC, heavy industrial plant etc.
- Good overall knowledge on how to diagnose and reinstate machinery faults and/or damage
- An inquisitive and open mind to support the investigative aspects of the work to determine the core facts and details
- Confident and personable demeanour that puts people at ease in what is a stressful time
- Excellent interpersonal and communication skills, including conflict resolution
- A high standard of written English and numeracy, including good Word and Excel skills necessary for creating reports and calculating adjustments of claims
- Strong personal integrity
- Able to work effectively within a well-defined and proven process
- A readiness to handle any job that comes your way, large or small
- Eagerness to learn and develop yourself further professionally (including obtaining further qualifications that are company funded)

**Benefits of working for us**:

- Our core role involves making a difference in people’s lives
- Working for a leading global organisation with a fantastic reputation
- We value and welcome diversity, acknowledging the strength this gives us as a team
- Great team culture with opportunities for further career development
- Access to Employee Assistance Programme (EAP)

Sedgwick is an Equal Opportunity Employer.