Hotel Trainee

To develop the necessary skills to understand and provide service across all front line operations.

**What’s in it for you?**
- Recognising service; annual free one night accommodation, dinner and breakfast at your hotel
- Offering Staff parking, daily staff meals and uniform dry cleaning
- Offering discounted food and beverage, spa treatments and hotel stays within Accor
- Cultivating a strong environment, social and governance value proposition. We provide opportunities to give back to charities and associations
- Providing pathways for career advancement within the Accor network worldwide
- Adopting the ‘Work your Way’ programme. Make your perfect work-life balance a reality or work across Accor Hotels to maximise earnings
- Celebrating you and your achievements. We love to celebrate achievements and personal milestones
- Heartist Referral Policy - Refer a friend and receive $300 on placement and an additional $300 after 3 months

**Key Duties**
- **Front Office**:

- Assist with Front Desk operations
- Assist with guest luggage
- Assist with check-in procedure.
- **Food and Beverage**:

- Maintain hygienic food service techniques during service
- Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests
- Prepare breakfast buffet product as per company and hotel standards
- Deliver orders promptly to the kitchen production area
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced
- Keep tables and service areas clean and tidy as per procedure manual.
- **Housekeeping**:

- Assist with collection of rubbish from corridors
- Assist with cleaning of public areas
- Assist with stripping and cleaning guest rooms
- Top up trolleys and stockrooms.
- **Kitchen**
- Assist the kitchen team in preparing meals
- Maintain hygienic food service techniques during service.,.

**Requirements for the role**:

- Sense of Humour
- Style and Charisma
- Drive and Resilience
- Passion for people
- Training, computer and organisational skills
- Fluent written & verbal English is essential
- Sound knowledge of hospitality
- Service excellence

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**Job Types**: Part-time, Permanent
Part-time hours: 8-32 per week

**Salary**: $22.75 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Free food
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Rotating roster