Medical Receptionist
6 days ago
Are you an experienced receptionist? This is a fantastic opportunity to progress your career with one of the Green Cross Health medical centres
- General Practice & Urgent Care
- Permanent Full time role
- Auckland Location - The Doctors Onehunga
We have an opening in our busy medical centre. This is a permanent full time position working 40 hours across Monday to Sunday - this may include late nights.
**Hours will be worked at The Doctors Onehunga, however, may need to cover occasional annual leave and sick leave at The Doctors Mt Roskill.**
Entry or experienced medical receptionists to work across two sites. The Doctors Mt Roskill is a small GP practice open 8 am to 5 pm Monday to Friday. The Doctors Onehunga is an urgent care clinic and is open every day from 8 am to 8 pm Monday to Sunday.
Our receptionist is pivotal to the practice, being at the forefront of patient communication through friendly and compassionate communication.
To be successful in this role you will need to have:
- Excellent customer service and communication skills
- A sound work ethic
- A passion for helping people
- Experience in primary care would be an advantage
**Green Cross Health** is one of New Zealand's leading primary health care organisations. We are united by our values, which are caring for the community, looking after each other, working together and doing the right thing. With over 8,000 employees around New Zealand, we are committed to providing the best support, equitable care and advice to our communities.
The receptionist's main purpose is to provide a welcoming face for the organisation and provide excellent customer care to our patients and their family.
**About the position and you**:
As a receptionist you will report to the Reception Team Lead and will enjoy exposure to all of the following and more:
- Greeting patients on arrival and checking them in
- Thrive in a busy environment
- Answering incoming telephone calls
- Booking appointments on phone and in person
- Invoicing and collecting fees from patients
- Clerical tasks as needed
- Cash handling
You will bring to the role:
- Experience in administration and working in teams
- A professional attitude, great customer service and a meticulous eye for detail
- Enjoy working in a diverse enviroment
- Exposure to MedTech 32 or Evolution is desirable, training will be given if needed
- Proficient computer skills
- Decision making and problem solving skills
The successful applicant will be flexible with hours, able to work evenings & weekends, methodical with a systems orientation, and have a good head for numbers as well as good people skills. Previous medical centre receptionist experience is preferred. Experience with Medtech 32 or Evolution is an advantage.
Applicants for this position should have NZ residency or a valid NZ work permit.
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