Shift Manager

4 days ago


Wellington City, New Zealand SG1313 Limited Full time

**SG1313 Limited** is seeking reliable **Shift Managers**to oversee daily operations at our busy café located in **Wellington**. The role includes ensuring smooth day-to-day service, maintaining food and beverage quality, and supporting customer satisfaction and stock management.

**Key Duties and Responsibilities**
- Assist with daily café operations, including opening and closing the store, setting up for service, and ensuring smooth handover between shifts.
- Work alongside the team during service, helping with food and drink preparation, taking orders, and serving customers as required.
- Support and guide café staff by allocating tasks, providing clear instructions, and ensuring work is completed on time and to standard.
- Maintain high levels of customer service by greeting customers, answering questions, resolving issues, and making sure they have a positive experience.
- Help with stock management, including checking supplies, restocking shelves and fridges, and reporting when new orders are needed.
- Keep the café clean, tidy, and safe at all times, ensuring tables, counters, and equipment meet hygiene and safety requirements.
- Operate the point-of-sale (POS) system, process customer payments, and assist with cashing up at the end of the shift.
- Support new staff by showing them basic café procedures and helping them settle into their roles.
- Assist management with promotions, sales targets, and other activities to improve service and grow the business.
- Carry out any other reasonable tasks needed to keep the café running smoothly.

Required to work for a minimum of **30 hours**per week and will be paid between **$25 to $30 per hour.**

**Other requirements**:

- Relevant work experience is preferred but not mandatory as we provide full training
- Available to work in the mornings and weekends.
- Collaborative team player
- Excellent time management skills
- Physically able to stand for prolonged periods
- Hardworking and highly motivated
- Detail-focused with strong attention to accuracy
- Well-organized and efficient
- Proactive problem solver.

**Job Types**: Full-time, Permanent

Pay: $25.00 - $30.00 per hour

Work Location: In person


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