Senior Cybersecurity Operations Analyst

**Make a difference**: Deliver top-notch Cybersecurity analysis and reporting. Use your skills to enhance the security frameworks of our government and enterprise clients.
- **Career Advancement**: Immerse yourself in the latest security technologies from industry leaders like Microsoft, CrowdStrike, Palo Alto, and Qualys. Participate in comprehensive training sessions and achieve certification through exams. Enjoy the opportunity to collaborate with skilled professionals dedicated exclusively to the world of cybersecurity.
- **Onsite role**:4 days a week with the team in the Wellington office

**About the Role**

As a Senior Cybersecurity Operations Analyst, you will play a key role in delivering exceptional cybersecurity services to our valued customers. Your responsibilities will include leading efforts in Vulnerability Management, Cybersecurity Risk Management, and/or Code Risk Prevention by identifying, assessing, prioritising, and communicating risks to key customer stakeholders.

Additionally, you will perform daily security checks and conduct thorough incident investigations and responses using tools such as Endpoint Protection, Firewalls, and Security Monitoring solutions.

**What You’ll Be Doing**
- Assess, prioritise, and oversee security incidents for enterprise clients, collaborating with both internal and external teams to deliver resolutions within service level agreements (SLAs). Utilise your expertise in network security, endpoint protection, and identity protection while leveraging a variety of advanced security capabilities.
- Perform risk assessments for active and/or critical (zero day) vulnerabilities.
- Oversee security hardening activities and Cloud Security Posture Management.
- Implement roadmap initiatives and enhance services through the development of processes, integrations, and new features.
- Conduct proactive threat hunting activities using query languages such as Kusto Query Language (KQL), Dashboards Query Language (DQL) and/or CrowdStrike Query Language (CQL) to identify potential security risks.
- Maintain and optimise scripts to automate routine security operations tasks, such as log analysis, threat detection, and incident response (for example in Python, Bash and/or Powershell).
- Identify and implement process improvements and automation opportunities to enhance the efficiency and effectiveness of security operations.

**What You’ll Bring**
- **Strong technical expertise**:Familiar with vulnerability scanning tools, SIEM, EDR and/or related security tools and technologies.
- **Customer-centric mindset**: Proven experience engaging with customers to communicate complex technical issues clearly to stakeholders at all levels, driven by a passion for creating exceptional experiences.
- **Documentation Proficiency**: Exceptional writing and review abilities to create top-notch reports and workflows.
- **Cybersecurity and Operational Frameworks**: Proficient understanding of threat management, incident response protocols, and cybersecurity principles along with relevant industry standards, demonstrating the capability to implement these in practical situations.
- **Continuous Improvement**: Passion for staying ahead of evolving threats and driving security innovation to ensure that we deliver value and excellence to our customers.
- **Certifications**: Relevant certifications from recognised professional organisations that showcase your expertise in cybersecurity (such as ISACA, ISC2, GIAC, or CompTIA) will be advantageous. A degree or tertiary qualification will also be a competitive advantage.

**Specific Requirements**

**Benefits**

**About DEFEND**:
We're a business-centric cybersecurity organisation founded by a team of passionate cybersecurity experts whose mission is to - BUILD A CYBER RESILIENT WORLD. Over the last five years, we've experienced phenomenal growth, working with a wide variety of customers in New Zealand and across 66 countries and winning several industry awards, including Microsoft's 2022 New Zealand Partner of the year

Each customer we work with is different. Our dedicated approach is to help organisations progress on their cyber resilience journey by delivering outstanding industry services with the highest level of professionalism and care.

We hold ourselves accountable by our core values. Our People First culture sets us apart, and we believe working with DEFEND will be a time in your life you will look back on and truly believe you made a real difference.

**What’s great about working for DEFEND?**

By joining our innovative and creative team you will have the opportunity to contribute a variety of cybersecurity outcomes, from culture & awareness of cyber resilience, through to offensive & defensive security, developing yourself in technology and digital delivery across multiple sectors.

**Work life balance**:

- With a national focus throughout New Zealand, our team is made up of skilled individuals at different stages in their careers, t