Outbound Customer Service Representative

3 days ago


Auckland City, New Zealand Momentum Consulting Group Full time

Temporary role | 6 Weeks with the potential to extend
- ASAP Start | Newmarket based with Hybrid options
- $28ph + 8% Holiday Pay

Our client is looking for experienced Customer Service Representatives to assist with booking follow-up appointments.
- Temporary role | 6 Weeks with the potential to extend
- ASAP Start | Newmarket based with Hybrid options
- $28ph + 8% Holiday Pay

**About the Company**:
Our client is a world-leading provider in their area, assisting with disease prevention and other conditions using state-of-the-art technology.

They are now looking for multiple Customer Care Consultants to join the team, assisting with outbound calls to warm leads and booking follow-up appointments at their clinics.

**Key responsibilities**:

- Outbound calls to existing patients to book follow-up appointments
- Providing exceptional experience to the patients and stakeholders
- Maintaining and updating the database and patient records as needed
- Any other ad hoc tasks as required

**About You**:

- Previous experience in a customer-focused role either face-to-face or over the phone.
- Previous experience in a Sales focused role
- Experience and confidence in liaising with customers and the ability to handle objections
- Excellent written and verbal communication skills
- A Solution-focused mindset with the determination to succeed
- Strong organisation and time management

If you (or someone you know) are a team player who loves going the extra mile



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