Mail Customer Service Officer
6 days ago
Mail and Customer Service Representative
- Roving role - covering three sites
- Customer service role where you can make a positive impact
- Fixed term, Saturday only
The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving service delivery alongside achieving better outcomes for our staff.
Covering three of our Box Lobby sites at Northwood, Cashel Street and Main South Road, Sockburn, we are looking for a part time Mail and Customer Service Representative to deliver an exceptional level of customer service as you deal with inquiries, requests or complaints from customers at our front counters and box lobby's. You'll also carry out administrative support work to support these key areas. Each day is busy and varied and will see you developing your problem-solving skills.
This is a 6-month fixed term opportunity while we ascertain freight and mail volumes.
The needs of our customers are ever-changing and happening faster every day - our team needs to be one step ahead of these changes and act quickly.
What can we offer you?
- Learning and development opportunities to help support your career development
- A value's driven organisation that supports and respects its employees
- A stable, profitable and government owned agency who isn't going anywhere
**What we need from you**:
- Be available to work Saturday only, from 7am - 12.15pm
- Problem solving skills - someone who can think on the fly and find the best outcomes
- Administration and data entry skills
For more information about careers at New Zealand Post visit jobs.nzpost.co.nz
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