Customer Service Representative

23 hours ago

Pukekohe, New Zealand Carters Full time

We've been helping build New Zealand - and Kiwi trade careers - for over 150 years. At CARTERS we are committed to excellence in everything we do and our history and dedication to quality have made us a market leader in the industry. We are looking for a talented** Customer Service Representative **to join **CARTERS PUKEKOHE **and play a pivotal role to continue the legacy of success.

Your primary goal will be to deliver outstanding service to our building trade customers by accurately selecting the correct building materials to match their needs.
- Direct engagement face to face with our customers
- Identify and recommend suitable products and process sales
- Merchandise stock and maintain levels within the showroom.
- Maintain cleanliness and uphold safety standards through general store housekeeping.

**About you**

You will be the perfect fit for this role if you are committed to delivering exceptional customer service and have the following skills, qualities, and certifications:

- Someone who values teamwork and approaches tasks with a positive mindset.
- Capable in navigating computer systems with a firm grasp of technology.
- Natural interpersonal abilities, skilled in cultivating trust and establishing rapport
- Past involvement in customer service and/or retail roles.
- Building industry knowledge is advantageous.

**Advantages of Advancing Your Career with Carters**
- Stability and a focus on work life balance, this role offers permanent full-time employment.
- Attractive compensation package
- ** 7.5% benefits package** designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver.
- ** Company buying privileges across all CARTERS stores.**:

- Training, Development and Promotional opportunities

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