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Front of House

2 weeks ago

Island Bay, New Zealand Wellington Hospitality Group Full time

**Brew’d Island Bay is looking for a bubbly Front Of House Superstar to join the team**

Brew’d is a great family venue where customers expect warm, friendly service. Brew'd Island Bay is owned by Kāpura which is one of the largest Hospitality companies with over 40 unique bars and restaurants spread over NZ Wellington, Hamilton & Tauranga.

Due to the nature of hospitality, our Front of House Superstars are the first faces that our loyal customers see, which in turn makes you the face of Kāpura. A positive attitude towards tackling every task thrown your way is important, and a great smile is essential

**What we’ll love about you**:

- You have a passion to create outstanding experiences for every customer that enters our venue
- You understand the difference between “customer service” and creating a fantastic “customer experience” - creating the feeling of manaakitanga in the venue, with customers and with your team
- You are energetic and enthusiastic with great communication skills
- You find working hard rewarding and enjoyable
- You are a team player with the ability who is super reliable

**What you’ll love about us...**
- As a company with over 35+ venues across the North Island, we provide the perfect opportunity to progress further within hospitality
- We care about the wellbeing of our staff, offering access to free EAP and Reiki services
- Incredible staff discounts, including:

- 50% off all food whilst working
- 25% off all food and drink at all Kāpura venues
- Monthly employee of the month award including restaurant vouchers, sports tickets and spa & beauty vouchers
- Regular on-site and company-wide incentive schemes
- 1 x paid day of per year to volunteer at a charity of your choice