Building Information Advisor

1 week ago

Auckland City, New Zealand Auckland Council Full time

Provide guidance to our customers for the building consenting process
- Be a key player in delivering quality outcomes
- Full-time, 10 months fixed-term opportunity
- Auckland CBD office

**He angitūtanga: The Opportunity**

An exciting opportunity is available for a customer focused individual to join our Building Consent Department. In this role, you will educate and assist customers throughout the building consent process. This is a full-time, 10 months fixed-term position.

The Building Consent department ensures safe, sustainable building for Aucklanders and makes it easier to build compliant developments in the Auckland region. The department has a strong customer centric focus with emphasis on service and delivery.

We are seeking someone with an understanding of the importance of providing effective guidance and information for the consenting process, ensuring that our services are delivered in compliance with statutory requirements. Customer guidance and information support includes, but is not limited to:

- Managing processes to support our LBP (Liable Building Practitioners), Producer statement author registers and IQPs (Independent Qualified Practitioners) and more.
- Providing support for core end-to-end process management within the team.
- Maintaining effective stakeholder relationships across different units and departments within Auckland Council.

For a copy of the position description, click HERE

**He kōrero mōu: About you**

We are seeking someone who can research and interpret the Building Act, Building Code, and other related policies to provide accurate and reliable information to our customers.

This role would suit someone who prides themselves on their excellent customer service skills and enjoys dealing with a variety of people. You will be part of an established, supportive team and get a solid grounding for the Building Consent Department.

We will be looking for specific experience with these key role requirements:

- Detail oriented, customer focused, and committed to maintaining a high standard of accuracy in all tasks.
- Proven ability to train and upskill peers in line with internal policies and procedures.
- Strong analytical and problem-solving skills, with the ability to manage competing priorities and meet deadlines.
- A previous background in regulatory and knowledge of the Building Act 2004 is desirable.
- Building technical training / Previous trade expertise advantageous

**Ngā āhuatanga kei a mātou: What we offer**

You will be part of a passionate team that is working towards building the future of Auckland. We are currently looking for an individual to join our high-performing team. This is a full-time permanent role where you will get the opportunity to develop your skills while working with a supportive team. Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.

We offer a range of employee benefits and proudly support flexible working options where possible. View a snapshot of some of our employee benefits HERE.

Applications close: 25 August 2025

**Salary range: $65,000 - $75,000 per annum, pro rata (10-month fixed term), based on skillset and experience**

workingforauckland #regulatory #buildingconsents #buildinginformation

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