Picker/ Loader

We are a locally owned and operated wholesale food and beverage supplier working with the hospitality and related industries within the greater Wellington Region. We pride ourselves on great customer service, being a trusted brand that offers great value to our customers, going the extra mile and being a fantastic place to work.

**What we are looking for...**

A great fit for our team will be someone who:

- Is an energetic and enthusiastic person who loves getting stuck in and enjoys a lively environment.
- s personable, has a great sense of humor.
- Has an awesome work ethic - reliable, self-motivated, good time management, focused on providing outstanding service.
- Has a reasonable level of literacy and numeracy
- Having a forklift license and enjoying cold environments would also be a big advantage.

**What sets us apart?**
- Team focused - we believe that team is what sets us apart - invest in them and things work well. We love people being able to contribute and value the unique experience and knowledge each person has to offer.
- Development opportunities - we like to develop and retain our team. Here at Gilmours it's not 'just a job', it can be an amazing career, and we love supporting our team to achieve.
- Competitive pay and benefits. Top that with all-day breakfast, bi-monthly team feeds, weekly fruit offering, and other cool initiatives.
- We remain an award-winning company - always striving to achieve as a team and business.

**Here's a snapshot of this dynamic role**:
**Customer Service**
- Ensure when 'picking' orders in store during opening hours, that a high level of customer service is provided. Acknowledge customers in store & accompany customers to another aisle if they have asked you where an item is and ensure they find it.
- Provide security surveillance of customers instore - report any unusual behaviour to a supervisor
- Ensure when operating during trading hours, the impact on the customers is minimized.

**Picking Customer Orders**
- Pick customer orders following the correct process
- Scan all items that you pick
- Ensure a high level of accuracy
- A median level of targeted per hour product lines should be achieved per shift
- A high level of attention to detail and concentration must be maintained to minimise errors

**Packing Customer Orders**
- Packing customer orders following the correct packing process
- Ensuring that once an order is packed it is labelled correctly, and the carton count on the label matches the actual carton count
- Ensure the order is stacked in the correct zone location in the dispatch area

**Stock Merchandising**
- Ensure that stock is retrieved effectively to replenish the assigned areas from inwards and other locations
- Ensure that workload is prioritised as directed by the Manager
- Make note of out of stocks / over stocks and liaise effectively with Manager
- Assist in resolving any stock or count data related issues
- Assist in gap checking as required
- Assist in checking tickets and producing / changing tickets as required
- Undertake seasonal change arounds - ensure efficient transition / placement of seasonal stock until next year
- Ensure appropriate rotation of stock on the shelf and if placing stock back in the storeroom or other locations
- Ensure appropriate security of stock, personnel and plant at all times

**Loading Delivery Trucks**
- Accurate and efficient loading of trucks each night.
- Communicate through to the Load Team Leader any customers without zones or unloading points.
- Label cartons correctly, check carton count and ensure orders are stacked in the correct zone location.
- Open communication with the pick team.

**So, what next?