Principal Advisor IT Service Continuity

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

Discover a career with purpose at MBIE
- Be part of the Technology Operations Team
- Bring your ICT expertise and practice to support the successful day to day delivery of ICT Operational Services
- Wellington based permanent role with salary $112,856 to $138,028 per annum
The MBIE Technology Operations team is seeking an enthusiastic and committed ICT Service Continuity expert. We are a small high performing team that work in a fast-paced environment as part of the Digital Operations, Digital, Data & Insights Group. The team support the successful day to day operation of technology services at MBIE and the Principal Advisor ICT Service Continuity is an integral part. We’re seeking an expert who will be responsible for the assurance activities across the planning, implementation and testing of IT Service Continuity plans for the MBIE ICT environment.

Working at MBIE really means making a difference for Aotearoa. We care about our team, and we work collectively to grow New Zealand for all.

The position works closely with the Technology Operations team, the Service Design and Readiness team and the Major Incident Manager. The Principal Advisor IT Service Continuity is supported by a small team of DR analysts to ensure systems and services restoration aligns with business priorities.

The Principal Advisor IT Service Continuity contributes to the operational activity of the Digital Operations branch, ensuring the delivery and operation of ICT technology in the multi
- outsourced model in place at MBIE.

The Principal Advisor IT Service Continuity is responsible for providing quality and consistent advice and practices to support their team’s work and the wider MBIE ICT environment.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and experience required:

- 5+ years experience across a variety of ICT Operations environments.
- Deep experience in one or a number of the following areas; system management, integration activities and management of outsource vendor contracts.
- Skilled at coaching and mentoring others
- Demonstrates strong facilitation skills.
- ITIL Management Framework experience in any of the Service Operations function (Event, Incident, Problem, Change, Release, Capacity, ITSCM and Continued Service Improvement. ITIL Certification will be beneficial.
- A proven track record in IT Service Continuity Management (ITSCM) and can demonstrate high level of experience operating assurance / risk based managed ITSCM processes and exercises.
- Demonstrate the ability to communicate effectively across all operational levels of the organisation as well as with suppliers and stakeholders.

**Qualifications**:

- A relevant tertiary qualification in technology management, information management, or equivalent knowledge, skills, and experience; and a commitment to ongoing professional development.
- Must have the legal right to live and work in New Zealand. Ētahi kōrero mō MBIE - About MBIE: MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
- Mahi Tahi - Better Together
- Māia - Bold and brave
- Pae Kahurangi - Build our Future
- Pono Me Te Tika - Own It Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whana