Reservations Agent

2 days ago

Auckland City, New Zealand SkyCity Entertainment Group Full time

**E pā ana ki a SkyCity | About SkyCity**

Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do.

At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class casino and of course all the support services that help run one of New Zealand's most vibrant companies. We also have sites in Queenstown, Hamilton, and Adelaide in which you will become incredibly familiar with.

**Mō te Tūranga | About the Role**

The **Reservations Agent role** is a great opportunity for someone with hotel or travel reservations experience to join our fast passed evolving team. As a member of the Reservations team, you'll be responsible for handing all reservations for our 4.5- and 5-star hotels, restaurant bookings, and handling general queries about SkyCity NZ and Adelaide.

**The Reservations team operate on a 24/7 rostered basis and as such we are looking for someone with flexibility who can work across various shifts, which also include night shifts.**

**Mōu** **| About You**
- You'll need to have a strong customer service ethic and a first-class telephone manner.
- Previous experience in a hotel/Reservations or sales environment is essential and knowledge of OPERA PMS system required.
- You'll also have superb communication skills and the ability to work in a close-knit team, be enthusiastic and have plenty of energy.
- You will be flexible to work on a 24/7 rostered basis

**Ngā painga | Benefits**
- A supportive and diverse company culture
- Work with people who care, are driven and energetic
- $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
- Heavily discounted staff car parking and dry cleaning
- Subsidised medical insurance
- Career progression
- Discounts at our outlets

**_ At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you. _**

**_SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care._

  • Reservations Agent

    1 week ago

    Auckland City, New Zealand SKYCITY Full time

    **Join one of Auckland's most iconic brands**: - ** Truly utilise your hotel and contact centre knowledge**: - ** 8:00pm to 06:30am 4 nights a week (4 nights on, 3 nights off) Full time position** **In Auckland alone we have employees working across over 20 restaurants and bars, two hotels, the Sky Tower, a convention centre, theatre, our world-class...

  • Reservations Agent

    2 days ago

    Auckland City, New Zealand MOVENPICK Full time

    **Company Description** Located in the heart of the CBD, **Mövenpick Hotel Auckland**is a stunning 207-room 5 star Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting room facilities. **Job Description** As our next Reservations Agent, you will**: - Book room reservation requests & enter rooming lists - Update...

  • Reservations Agent

    2 weeks ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    2 weeks ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    2 weeks ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Fit Reservations Agent

    7 days ago

    Auckland City, New Zealand PULLMAN Full time

    **Company Description** THE PULLMAN IS YOUR PLAYGROUND** Pullman Auckland is looking for a passionate talker to join us as a Reservations Agent, in a large, busy 5-star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and a confident individual excited to work as...

  • Guest Service Agent/ Reservations Agent

    2 weeks ago

    Auckland City, New Zealand MOVENPICK Full time

    **Company Description** Located in the heart of the CBD, Mövenpick Auckland is a stunning 207-room Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting facilities. The hotel will showcase the best of Aotearoa’ s Culture through our restaurant, conference rooms, café and bar. Inspired by the concepts of...

  • Reservations Agent

    7 days ago

    Auckland City, New Zealand Marriott International, Inc Full time

    **Job Number** 23207288 **Job Category** Reservations **Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **We Are Here to Stay - Marriott International** Join the #1 leader in hospitality...

  • Reservations and Guest Services Agent

    6 days ago

    Auckland, Auckland, New Zealand beBee Careers Full time

    Reservations and Guest Services AgentWe are seeking a skilled Reservations and Guest Services Agent to join our team. As a key member of our front office team, you will play a vital role in providing exceptional guest experiences and ensuring seamless stays.About the JobIn this role, you will be responsible for taking reservations, processing guest...

  • Reservations Management Agent

    5 days ago

    Auckland, Auckland, New Zealand beBee Careers Full time

    Job Overview:This reservations agent role requires managing groups and corporate bookings, coordinating with stakeholders, and increasing revenue through package sales.Responsibilities:Reservations processing and coordination.Communication with stakeholders and clients.Room allocation and booking optimisation.Sales and revenue growth.About Our Team:A...