Cluster Administrator

**You can be part of the manaaki hauora (Health Industry)**

Join our amazing Administration Team and provide a quality Administration function within the cluster of Neurology, Neurosurgery, Vascular and Cardiothoracic services.

**Mō te tūnga | About the role**

The Administration team is responsible for ensuring that the administration requirements for the service are handled in a professional and efficient manner. The departments within the cluster are a medical or a surgical service with sub-specialty areas that provide acute and elective services across the South Island and across New Zealand.

This role entails prioritising multiple work tasks and taking initiative to ensure that effective and efficient support is provided within the cluster of Neurology, Neurosurgery, Vascular and Cardiothoracic services. You will be required to work in a multi-disciplinary team to provide a customer focused approach to the outpatients.

**In this role, you will be responsible for**:

- Managing inpatient and outpatient bookings
- Clinical typing of letters - Transcriptions
- Referral processing
- Providing administrative and secretarial duties
- Other department typing requirements
- Providing administrative support to other departments within the cluster
- Answering department telephone
- Liaising with patients, clinical and non-clinical staff
- Processing patient information and records
- Processing ACC and police reports
- Other ad hoc admin duties

**Ngā pūkenga me ngā wheako | Skills and experience**

Your skills will include:

- Experience using a Patient Management System (desirable)
- Typing Skills (50 - 70WPM)
- Intermediate Microsoft Suite Skills (Word, Outlook, Excel)
- Excellent interpersonal skills; able to relate to patients and their whānau
- Attention to detail
- Work autonomously
- Organisational, time management and problem-solving skills
- Ability to work under pressure to meet deadlines
- Able to pick up and use new systems and technology

It would be highly desirable if you have experience working in the health industry. Knowledge of

medical terminology and experience using a Patient Management System would be an advantage.

**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our **ā Mātou Uara (Our Value**:

- **s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Te Whatu Ora [Health NZ]**

When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury

**The Future of the Health Industry**

**Nau mai, haere mai, tauti mai