Chief of Staff

Description About Auror At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 11 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We’re using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. The Role If you’re looking for a role where each day looks the same, this isn’t it. This is for someone who thrives on variety, embraces ambiguity, and gets excited by working at the intersection of strategy, product innovation, and change. You’ll be teaming up with Auror’s Chief Product Officer, Tanya Johnson, to help drive forward our dynamic product squad. You’ll provide strategic support, guide cross-functional projects, and act as a key advisor. Your mission? Enable alignment and efficiency, ensuring our product strategy and innovation initiatives have everything they need to succeed. This is a highly impactful position where you’ll be at the core of our product strategy, operations and execution, helping to shape the direction of Auror’s future. Every day will bring new challenges and opportunities to make a difference. **Practically, this will involve**: **Strategic Planning & Innovation**: Partnering closely with Tanya and the Product Leadership Team to shape, align, and execute our product strategy, always with Auror’s broader goals in mind. Facilitating strategic planning sessions, quarterly reviews, and roadmap development for maximum impact. Staying ahead of the curve by researching industry trends and analysing market insights to fuel product innovation. **Operational Excellence**: Leading special projects and initiatives end-to-end, ensuring they meet timelines and deliver value. Streamlining processes that boost team productivity and communication, always looking for ways to improve. Steering program management for cross-functional projects, tracking progress, and keeping milestones on course. **Executive Communication & Support**: Acting as Tanya’s strategic liaison across Auror, bridging communications and keeping priorities in line. Preparing board-ready presentations, summaries, and product performance reports. Facilitating seamless internal communications within the Product Squad and beyond. **Data-Driven Decision Making**: Diving into data and performance metrics to drive impactful product decisions.. Providing key insights and recommendations to inform strategic product direction. Being a sounding board for Tanya on key issues and initiatives, offering fresh perspectives. This role reports to Tanya Johnson, Chief Product Officer Founder of Women in Tech NZ's Slack community and Meetup, I'm really motivated by doing work that makes a meaningful difference in the world, and with supporting people in all the different ways they need to work well. "Context, Collaboration, and Cake" pretty accurately sums up my approach not only to work but to life in general. I'm enthusiastic about Taekwondo (which teaches me how to fail repeatedly and still persevere), love reading sci-fi and fantasy, and consider baking a good form of meditation. I'm excited to work with people who are curious about how things work, enjoy solving problems, think strategically, and are good at digging into details. **Requirements**: About you You’re a strategic thinker with a passion for product innovation and experience in product, project management, or strategy, ideally within SaaS, tech, or consulting. Resourceful and proactive, you seek out information and ask the right questions to get things done. Analytical skills are second nature to you; you’re comfortable using data to guide decisions and drive results. You’re action-oriented, adept at prioritising and managing your time in a fast-paced environment. Skilled in stakeholder management, you can influence and persuade across all levels and functions. You’re direct and candid, sharing where you stand with a focus on helping Auror succeed. Known for delivering exceptional work with mínimal context, you can handle complexity and ambiguity with ease. Your written and verbal communication is top-notch; you’re experienced in crafting executive-level content. Continuously driven to improve yourself and those around you, you’re always seeking ways to push boundaries. We are looking for people who demonstrate a strong alignment to our Guiding Principles **What our interview process looks like**: Initial c