Senior Customs Officer Grade 2

5 days ago


Wellington City, New Zealand New Zealand Government Full time

**_INVESTIGATION ROLE BASED IN WELLINGTON_**:

- **_Interested in joining the investigations team that contributes to disrupting and dismantling transnational organised crime groups involved in drug trafficking?_**

Our Customs Drug Investigators are at the heart of preventing drugs from reaching our communities and putting a stop to the harm they cause to New Zealand. We're looking for someone with investigative and leadership skills to join our Wellington based Drug Investigations team.

**About this role**

We have a Senior Custom Officer (SCOG2) investigator role available in Wellington. We're looking for people who care about their team, who are approachable, supportive and willing to help. You will be a coach and mentor to your colleagues, so an interest in the development of others is important, and you will also be expected to lead operational activity and prosecution work.

The salary range for this role is $82,894 - $106,618 plus an annual allowance of $16,286 for working unpredictable hours.

**About you**

To be successful in this role you will:

- Have previous and up to date knowledge of investigations
- Have an enforcement background ideally with some experience planning and leading operational investigations activity
- Have proven experience in working with business partners, internal and external
- Have excellent relationship management skills
- Be methodical and dedicated to working to a high standard, and with the utmost care
- Have sound judgement and levelheadedness - you'll be able to handle sensitive information and situations well, and stay calm and composed in challenging situations
- Be able to demonstrate previous coaching, mentoring and leadership ideally within an investigations/enforcement environment
- Be flexible and agile

**What you'll be doing**

You will be responsible for a full range of investigative activities, including:

- Planning and leading operational activity
- Coaching and mentoring team members
- Undertaking inquiries, interviews, and arresting offenders
- Managing evidence and preparing files to an evidential standard
- Preparing prosecution files and giving evidence in court - being a confident public speaker is important for this role
- Working out in the field and in diverse environments, and at times working unpredictable hours (such as long hours, weekends and public holidays, and travelling at short notice)

**What's involved**

As part of the recruitment process, you will need to pass a medical test as well as the NZ Police Physical Competency Test (PCT). The PCT is a timed obstacle course, requiring you to do a variety of tasks from climbing a wall, to dragging a weight, to jumping through a window.

You will need to obtain Confidential level national security clearance.

You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Already having Confidential clearance is a benefit, but not a requirement.

Due to the nature of Customs work you must have a clear Police record. Successful applicants are also required to pass a medical assessment and drug test and must hold a full NZ Drivers' licence.

**Working at Customs**

Our people get on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles. We foster an inclusive and supportive team environment with vibrant social and cultural groups.

**How to apply**

If shortlisted, you will be asked to complete online psychometric testing as part of the process and be invited to attend an Assessment Centre.

**Applications close at 5pm on Friday 1 August 2025.



  • Auckland City, New Zealand New Zealand Customs Service Full time

    **Senior Intelligence Analyst SCO2 (Senior Customs Officer, Grade 2)** **_ Be part of our intelligence hub, identifying risks to our border - and help stop threats from reaching our shores._** We are looking for a motivated person to join our Customs Intelligence unit in the Tactical and Operational team. You will have either knowledge of Customs / the...


  • Auckland City, New Zealand New Zealand Customs Service Full time

    **_INVESTIGATION ROLES BASED IN AUCKLAND_**: - **_Interested in joining the investigations team that contributes to disrupting and dismantling transnational organised crime groups involved in drug trafficking?_** Our Customs Drug Investigators are at the heart of preventing drugs from reaching our communities and putting a stop to the harm they cause to...


  • Wellington City, New Zealand New Zealand Customs Service Full time

    **_Interested in joining the Investigations team that contributes to disrupting and dismantling transnational serious organised crime groups involved in drug trafficking?_** The New Zealand Customs Service protects and promotes New Zealand through world class border management. We aim to create a great place to work, where our people have a sense of...


  • Auckland City, New Zealand New Zealand Customs Service Full time

    We're looking for a Senior Customs Officer - Grade 1 for our Strategic Intelligence team. Customs' strategic analysts are responsible for developing intelligence insights looking to the medium and long term, with a strong focus on products to inform senior management decision-makers and stakeholders across the public sector. **About this role** Delivering...


  • Auckland City, New Zealand New Zealand Customs Service Full time

    **We have **a great opportunity as a Senior Customs Officer - Grade 1 (Intelligence) in our Counter Terrorism (CT) Unit.** You will provide tactical and operational intelligence ensuring the New Zealand Customs Service (Customs) is targeting the areas of greatest risk. This role is where you can make a difference by being involved in a range of intelligence...


  • Auckland City, New Zealand New Zealand Government Full time

    **Senior Intelligence Analyst SCO2 (Senior Customs Officer, Grade 2)** **_Be part of our intelligence hub, identifying risks to our border - and help stop threats from reaching our shores._** We are looking for a motivated person to join our Customs Intelligence unit in the Tactical and Operational team. You will have either knowledge of Customs / the...

  • Intelligence Analyst

    24 hours ago


    Auckland City, New Zealand New Zealand Customs Service Full time

    **_Be part of our intelligence hub, identifying risks to our border - and help stop threats from reaching our shores._** We are looking for a motivated person to join our Customs Intelligence unit in the Tactical and Operational team. You will have either knowledge of Customs / the border environment or have experience in Intelligence. The Tactical and...


  • Auckland City, New Zealand New Zealand Government Full time

    **_INVESTIGATION ROLES BASED IN AUCKLAND_**: - **_Interested in joining the investigations team that contributes to disrupting and dismantling transnational organised crime groups involved in drug trafficking?_** Our Customs Drug Investigators are at the heart of preventing drugs from reaching our communities and putting a stop to the harm they cause to...


  • Auckland City, New Zealand New Zealand Government Full time

    We're looking for a Senior Customs Officer - Grade 1 for our Strategic Intelligence team. Customs' strategic analysts are responsible for developing intelligence insights looking to the medium and long term, with a strong focus on products to inform senior management decision-makers and stakeholders across the public sector. About this role Delivering...

  • Intelligence Analyst

    24 hours ago


    Auckland City, New Zealand New Zealand Government Full time

    **_Be part of our intelligence hub, identifying risks to our border - and help stop threats from reaching our shores._** We are looking for a motivated person to join our Customs Intelligence unit in the Tactical and Operational team. You will have either knowledge of Customs / the border environment or have experience in Intelligence. The Tactical and...