Customer Service Specialist

15 hours ago

Mount Maunganui, New Zealand ASB Bank Full time

**ASB Advice Centres (Branch Banking)**

Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.

**Te tūranga | The role**:
We have an awesome opportunity for a Customer Specialist star to join the friendly team at our Bayfair Advice Centre on an 8-month Fixed Term contract to cover maternity leave.

As a Customer Specialist, you will be dealing with a broad range of banking queries and requests from Customers. ASB offers innovative online offerings and you will help support and educate our customers on the various banking solutions and options available to them.

**This is an 8-month fixed term position working 40 hours a week, on a flexible roster, Monday - Saturday**

**Ō pūkenga | About you**:
We are looking for people who can build relationships, learn fast and respond quickly, and are passionate about providing memorable customer experiences. Your ability to educate customers on our digital and self-service channels will be both rewarding and satisfying. Confidence in learning our offerings and asking the right questions will ensure you are tailoring personalised solutions for customers.

**What's in it for you**:
This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations. ASB offer a fun and supportive team with awesome benefits.

Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders.

You will also have access to:

- A competitive market salary
- Strong professional development opportunities
- Joining a dynamic and diverse team

**Me pēhea te tono | How to apply?**

**Job details**:

- Reference #
- DD162313
- Posted on
- 24 Oct 2025
- Location(s)
- Bayfair Branch - Mt Maunganui, Mt Maunganui, Rotorua, Tauranga
- Expertise
- AML, Administration Manager, Audit, Business Banking, Cashiers, Compliance, Customer Experience, Customer Service / Sales, Customer Service Officer, Customer Service Specialist, Finance, Investments, Operations, Personal Banker, Retail Banking
- Work type(s)
- Fixed Term

Application closes on 07 Nov 2025 23:59

  • Customer Service

    1 week ago

    Mount Maunganui, New Zealand Hireace Full time

    About the role This is a full-time Customer Service & Vehicle Rental Assistant role, based in our Mt Maunganui and Tauranga branches. You will be an integral part of the customer service team at Hireace, assisting customers with all their vehicle rental needs and enquiries.What you'll be doingProviding exceptional customer service to all Hireace customers,...

  • Customer Service Team Member

    1 week ago

    Mount Maunganui, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Representative

    15 hours ago

    Mount Maunganui, New Zealand Motion Industries (MOT) Full time

    Interesting and meaningful work across NZ industries. - Career development & progression opportunities - great success stories! - Salary + discounts from various mechanical / industrial suppliers **Why is this an amazing opportunity for you!** **Motion** is a business operating across the Asia Pacific region including New Zealand, Australia, Indonesia and...

  • Customer Service Representative

    2 weeks ago

    Mount Maunganui, New Zealand Westpac New Zealand Full time

    Full time Customer Service Representative, Bayfair - Bayfair Branch | Mount Maunganui - Full time, Permanent position - Tuesday to Saturday Mō te tūranga | About the Role Creating Better Futures Together. This is who we are, what we do, and why we come to work every day. As a Customer Service Representative, you'll be the frontline expert for our...

  • Services Solutions Specialist

    2 weeks ago

    Mount Maunganui, New Zealand Noel Leeming Full time

    Company Description Noel Leeming, as part of The Warehouse Group is New Zealand’s market leader for technology and appliances, we know that for Noel Leeming to thrive in this fast-paced environment, we must be able to unlock the power of our team members to put our customers first in everything we do, and that’s where you come in! **Job...

  • Banking Specialist, Bayfair

    1 week ago

    Mount Maunganui, New Zealand Kiwibank Full time

    Kiwibank has great learning and development opportunities - Join our team at Kiwibank and support Kiwi with their financial wellbeing. - Excellent benefits including wellbeing days, subsidized banking and insurance and more! “It’s challenging work - the pace we are working at to deliver to our customers is next level, but the support and expertise...

  • Customer Service Rep

    6 days ago

    Mount Maunganui, New Zealand Noel Leeming Full time

    Company Description At Noel Leeming we live and breathe a fast and innovative culture. We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group you are not just part of the Noel Leeming brand but part of the wider team across 4 major brands Delivering...

  • Customer Service Rep

    1 week ago

    Mount Maunganui, New Zealand Noel Leeming Full time

    **Company Description** At Noel Leeming we live and breathe a fast and innovative culture. We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group you are not just part of the Noel Leeming brand but part of the wider team across 4 major...

  • Customer Service Rep

    1 week ago

    Mount Maunganui, New Zealand Noel Leeming Full time

    Company Description At Noel Leeming we live and breathe a fast and innovative culture. We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group you are not just part of the Noel Leeming brand but part of the wider team across 4 major brands Delivering...

  • Customer Service Rep

    2 weeks ago

    Mount Maunganui, New Zealand Noel Leeming Full time

    Company Description At Noel Leeming we live and breathe a fast and innovative culture. We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group you are not just part of the Noel Leeming brand but part of the wider team across 4 major brands Delivering...