Tour Team Lead

2 weeks ago

Masterton, New Zealand tranzurban Full time

Masterton, New Zealand

Reference: 6803753

New Zealand is famous all over the world for its stunning scenery, unique history, and friendly people.

At Tranzit Tours, our guided tour packages are uniquely crafted for the active senior market. We pride ourselves on creating seamless tours and un-forgettable memories. As Tour Team Leader, you will be responsible for delivering exceptional end to end tour experiences for our clients.

Our tours team is currently a busy and passionate team of three. We are looking for an experienced team leader to join our tour team to collaborate on fresh ideas and assist in growing our business.

**The role**:

- Competently plan and organise exciting tours for our new and returning clients,
- Work alongside our Tour Manager and lead our fun hard-working team to provide the highest level of customer service and a seamless experience for our clients,
- Lead our tour groups on exciting adventures, which keep them returning time and time again.

**We are looking for**:

- Experience and enthusiasm in the tourism industry with proven experience in a similar role,
- Knowledge and passion for our beautiful country to share with our customers,
- A kind manner and excellent communicator who enjoys meeting new people,
- Client oriented and tech savvy, with a high regard for responsibility and a motivation to exceed expectations,
- The flexibility to work away from home and lead our tours,

**We offer**:

- Great location, based at Tranzit Group's head office in central Masterton (although our tour trips will also be your office),
- A full-time permanent position
- A great team and working environment, where we support wellbeing and flexible working initiatives,
- Employee benefits and perks from our group of companies,
- The opportunity to travel and explore off the beaten track

**About us**:
Tranzit Tours are a part of the Tranzit Group of companies which is one of New Zealand's largest family-owned transport and tourism provider. Operating nationally, our friendly and professional team delivers high-quality public transport, bus charter, school bus transport, vehicle rental, and tourism services throughout New Zealand. With more than 2000 team members and growing this is a very exciting time to join our team

**If you have any questions, contact about the role, feel free to contact Ruth Osmond on 0274442582**

Applicants for this position should have NZ residency or a valid NZ work permit.

Please note that successful applicants will be required to successfully pass a drug and alcohol test as well as a police background check as part of the pre-employment screening process.

Applications Close: 05 Oct 2025

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