Senior Support Officer

Senior Support Officer - Henderson Auckland

We currently have a vacancy in the Business Support team located at the Henderson office, Auckland.
- _Permanent, fulltime role_
- _Based in Henderson, Auckland _

**Help shape the future of Education**
- He mea _**_tārai _**_e mātou te _**_mātauranga_**_ kia_**_ rangatira_**_ ai, kia _**_mana taurite_**_ ai ōna _**_huanga_**
- We work to _**_shape_**_ an _**_education_**_ system that delivers _**_equitable_**_ and _**_excellent outcomes_**

At Te Tāhuhu o te Mātauranga | Ministry of Education, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whānau.

We help shape the policies, settings and performance of the education system for early learning, schooling and tertiary. We do this by building relationships and understanding the needs of those who receive our services.

**We are making significant changes to how we deliver our mahi by**:

- Taking practical action to give effect to te Tiriti o Waitangi.
- Giving priority to regional and local voice.
- Delivering greater responsiveness, accessibility and integrated services and support.
- Improving feedback loops and information flows.

Our organisation is made up of talented and committed people across Aotearoa from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for every child, young person and adult student in our education system.

About our group and team

Located in the Auckland region, Senior Support Officers (SSO) report to the Business Support Manager providing project support to different teams and functions within the Ministry or collaborating with other team members to deliver shared services. The team plays a vital role in contributing to and achieving the Ministry's overall goals.

About this role

Following are the professional skills we are looking for:

- Excellent time management and planning skills to enable you to respond to changing needs and priorities and to ensure deadlines are met
- Excellent attention to detail
- Superb customer service mindset
- Solid written and oral communication skills
- Ability to work closely with team members, managers to help deliver organisational projects efficiently
- Proficiency in Microsoft suite and specially MS Excel (intermediate to advance).
- Previous administration experience is preferred

About you

This position could interest you if you enjoy working with people, take pride in going that extra mile and thrive on working in a fast-paced, collaborative team environment. You are also flexible with a desire to learn. As this role is part of the Business Support team, it is necessary that you are a strong team player. You maybe a new graduate or someone returning to the workforce.

What can we offer you?

There will be ongoing learning and development, giving you an excellent opportunity to grow and develop your career here at the Ministry of Education.

We provide flexible working environments where everyone feels relevant, valued and supported. So, if having a flexible start and finish to the day will help with this, we can usually make it happen.

**Kua rite koe mō tēnei mahi? | Are you ready to make a difference?**

We'd love to hear what this might look like for you, so feel free to outline this in your Cover Letter.

In your cover letter we'd like to know:

- about you, your values, your whakapapa
- your interest and motivations for this role
- the abilities, strengths, personal attributes and diverse perspectives you will bring to the role and this organisation.

**How to apply?