Customer Success Consultant

6 days ago

Auckland City, New Zealand Corporate Traveller Full time

**Job no**: 516580
**Brand**: Corporate Traveller
**Work type**: Full time
**Location**: Auckland, Central, New Zealand
**Categories**: Corporate & Group Travel

**Your missionshould you choose to accept it**
- Optimisation of Corporate Traveller key technology products and services, to ensure maximum customer engagement and satisfaction.
- Assist customers with managing communication and change in their business, champion program compliance, and provide strategy support to capture leakage.
- Identify opportunities for organic growth of existing ops managed data base.
- Meet with operational teams on a regular basis to ensure clear communication for your current projects and strategies
- Identify opportunities to introduce value-added services to customers.

**Skills and experience (what makes a great Flightie)**
- Minimum 2 years in B2B sales or Account Management
- Experience in managing a large variety and volume of customers.
- Ability to articulate features and benefits to customers about products, services, and value proposition. A strong ability to grasp Technology offerings is essential.
- Corporate B2B service experience
- Demonstrated ability to build multi-level relationships.

**Why Choose Flight Centre (Because we’re awesome)**
- A fun and connected culture, awards, conferences, national and global celebrations
- Quarterly ‘buzz nights’ to celebrate with our people, recognise success and just have a great time (if applicable)
- We actively encourage and support professional development and brightness of future #BOF
- An Inhouse health and wellbeing team providing free consultations, webinars, courses and global challenges
- Free financial planning advice
- Discounted personal travel
- We’re a global company, with global opportunities - including the option to work overseas in the future if you need more travel in your life (who doesn’t)
- Study, educational and volunteer leave
- Multiple leave policies to meet your personal needs
- Employee engagement surveys
- Hybrid working environment for work life balance

**About Flight Centre**

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to an award-winning global travel retailer. This year we are SO proud to have been listed as a winner of the HRD’s 5* Employer of Choice Award

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

So come and join our team of Flighties, and help us open up the world to those who want to see.

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