Assistant Manager

4 days ago

Auckland City, New Zealand Park Hyatt Auckland Full time

Summary

**About Park Hyatt**

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

Are you passionate about putting on a spectacular show and premium events? Are you a team player? We have a new opportunity.

**About the role**:

- Assists the Events Manager in efficiently managing the outlet according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Park Hyatt Auckland's standards of performance.
- Liaises with Kitchen department on a daily basis, regarding the operation and quality control.
- Assists in conducting monthly and bi-annual inventory checks on all operating equipment and supplies.
- Handles guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Events Manager if no immediate solution can be found and assure follow up with guest.
- Assists to maximize the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching and mentoring.
- Previous experience in managing rosters/costs

**Qualifications**:
**Have you got?**
- NZ residency or working right for a minimum of 12 months?
- Minimum of 2 years experience as Events Supervisor in a 5-star hotel or large restaurant with good standards, preferably with experience in luxury international brands.
- Holds a diploma or degree in Hospitality Management specializing in Food and Beverage Management
- Previous experience in a leadership role.
- Comprehensive knowledge of business needs and productivity requirements.
- Excellent customer service and interpersonal skills.
- Well developed computer skills.
- Effective trainer, experienced in the delivery of core skills and group training.
- A passion for service and the ability to connect with and care for others.

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

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