Lending Specialist

2 weeks ago

Auckland City, New Zealand AA New Zealand Full time

**About us**: AA Money is an exciting joint venture between the New Zealand Automobile Association ("the AA") and Suncorp Group. It was designed to expand each organisation's brand and product offering in vehicle and personal lending. This business will provide current and potential AA members with simple, transparent and trusted money solutions under the AA Money brand. The new business will be here to help New Zealanders look after their financial well-being and sort their money needs, with an initial focus on motor vehicle lending. **The role**: As a Lending Specialist you will provide exceptional customer experiences and support applicants through the first stage of their borrowing process. Through assessing customer needs you will make sound judgement on lending decisions and continuously look for opportunities to improve AA Money's efficient and customer experience. We are a diverse and friendly team wanting to achieve big goals We want to be the number 1 finance company in New Zealand and would love for you to join us on that journey. **About you**: You are someone who is ambitious, self-motivated and adaptable to change. You are passionate about delivering an exceptional customer experience each and every time and able to build relationships with ease. - Previous customer service/sales experience (lending experience in a banking or finance company would be an asset) - Highly developed verbal and written communication skills - Driven and focused to set targets and achieve results - Good judgement in making quality decisions affecting multiple stakeholders in a timely manner **Why work for us**: As a team, we can offer you training and development, a strong focus on professional growth, and a clear path for your career development. As well as: - Free AA Membership - Brand new office in city centre location - Strong focus on health and wellbeing with free fruit and wellness leave - Up to 4% Kiwi saver after 6 months of service **#LI-ND1

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