Contact Centre Consultant

3 days ago

New Zealand Real NZ Full time

Are you ready to take on a challenging and dynamic role that will put your multitasking and communication skills to the test' Look no further We have an exciting opportunity for a full-time fixed term position in our small, yet vibrant contact centre team. This role is not for the reserved but for those who thrive in a fast-paced environment and love engaging with customers to optimize sales opportunities.

**Whats in it for you'**
- Full Time, Fixed Term Summer opportunity
- Some amazing staff benefits Take a friend for free with you to explore some of RealNZs most memorable experiences - jet boating, rafting, Te Anau Glowworm Caves, Milford and Doubtful Sound, Rakiura and International Antarctic Centre. What an awesome opportunity to explore our back yard without spending a fortune

**What are we looking for in you'**
- Previous reservations experience is highly desirable.
- Ability to effectively manage your time and multitask in a demanding environment.
- Proactive and professional communication style with a personable approach.
- Flexibility to work weekends, public holidays, and shift work as required.
- Strong numerical aptitude with confidence in working with pricing and adjustments.
- Exceptional attention to detail and accuracy in all aspects of work.

If you are seeking an opportunity to be part of a dynamic team in the tourism industry and have a passion for delivering exceptional service, then we would love to hear from you.

**Who are we'**

We are real people in real places delivering real experiences.

Enabled by tourism, our vision is to be a leading conservation business. We are committed to the future of sustainable tourism while honouring our past. Our guest centric attitude is fuelled by our promise to deliver Aotearoas most unforgettable experiences.

Here at RealNZ we encourage people to be themselves, respect the environments we operate in and respect each other. We are committed to empowering people, so they can have a voice, be heard and be present.

Our people and our experiences stretch across our most remote islands and fiords to our snow-capped we are a diverse group of people, and our passion to share incredible environments and experiences with guests drives us every day. Join us on our mission to conserve nature, share our history and culture and have fun every step of the way.

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