Small Business Partner

Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. We’re looking for people to help New Zealand businesses thrive. Do you love delivering outstanding customer experiences and helping people achieve their goals? Are you great at building relationships with existing and prospective customers? Do you enjoy working collaboratively as part of a high performing team? We have a number of exciting opportunities for ambitious and motivated team players to progress their careers in Small Business. Our Small Business Partners make a meaningful difference to customers by helping them to unlock their full growth potential. Mō te Tūranga | About the Role Our Small Business team is on the lookout for people to join our team, exceed customer expectations and help grow our market share. As a Small Business Partner, you'll have the opportunity to not only showcase your talents, but also grow professionally with the help of a supportive and committed team. You'll be working with some of our more complex business and small business customers, responsible for managing and growing a that portfolio of those customers, helping them achieve their goals, while also being out in market building relationships with future BNZ customers. What does the day to day for a Small Business Partner look like? - Build and manage a portfolio of new and existing small business customers, with the goal of enhancing customer satisfaction and credit risk profile. - Be a trusted partner for clients by demonstrating an understanding of their business. - Understand BNZ’s specialist offering and refer customers as appropriate. - Create and maintain a proactive and structured call cycle and frequent contact with all customers. - Maintain strong networking relationships with market advocates and stay up to date with industry activities. What is the most exciting thing about these opportunities? The great thing about these roles is the customers. You'll see first-hand the difference we make by helping them to unlock the full growth potential in their business. We need someone who is motivated by connecting with new opportunities - not afraid to put themselves out there or pick up the phone to see how we can help. You'll be seen as a "trusted advisor" and build confidence by demonstrating your ability to work effectively and efficiently in supporting them meet their financial goals. It’s an opportunity to make a meaningful difference to customers by helping to unlock the full growth potential in their business and driving the prosperity of New Zealand. What attributes will make you successful? Proven lending experience and an understanding of business financials is preferred but not essential. You'll also demonstrate business development or previous experience acquiring new business. You’ll enjoy getting out into the Business community and forging long lasting relationships with new and existing customers as well as building strong relationships with your colleagues. We're passionate about delivering great outcomes for our customers. We’re a hard-working team where we need who deliver results. It is a fast-paced environment, so if you enjoy being busy and you're self-motivated, this might be the opportunity for you Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand - Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”_ Closing Date: 13 April 2025