Delivery and Install Assistant
2 weeks ago
**Hot Spring® Spas is committed to making the world's best spa pools and delivering an unparalleled ownership experience. Consistently recognised for outstanding quality and value, Hot Spring Spas are made by an experienced team underpinned with decades of spa pool manufacturing experience. It is this dedication and experience that has resulted in unsurpassed quality, confidence, and reliability not to mention the absolute best spa pool ownership experience.**
With a reputation for excellence, Hot Spring Spas is seeking to appoint a Delivery and Install Assistant to deliver and install Hot Spring Spas to customer’s homes, providing high-quality delivery, customer service support, and advice. The role will report to the Delivery Team Lead with main installation regions including Northland, Auckland, Bay of Plenty, and Waikato with some wider New Zealand travel, including overnight stays, from time to time.
**What’s in it for you?**
- Join a company whose history spans 40+ years
- Variety assured - no two days will be the same
- Monday to Friday 8 am to 5 pm plus regular overtime
- Competitive hourly rate plus paid overtime
- Regular domestic travel
- Some weekend work may be required in line with seasonal peaks
**What will you do?**
- Ensure safe and careful transportation of spa pools using cranes/hiabs
- Reading instructions and fitting accessories to newly installed spa pools using hand tools
- Work through pre-delivery checklists and perform pre-delivery onsite inspections
- Review sales orders or task descriptions before delivery, installation, or setup
- Perform site-safe inspections to ensure all foundational requirements and electrical requirements have been met
- Perform all set-up tasks, provide general safety warnings, and demonstrate how to use the product
- Undertake all testing, repair, maintenance, and safety checks
- Manage the inventory of spare parts and review delivery schedules
**What do you need?**
- Full, clean driver license
- Forklift license preferred
- High level of physical fitness as you will be required to lift and manoeuvre the products
- Experience with driving manual vehicles and the ability to reverse trailers
- Understanding of inventory systems and procedures including stocktakes
- Experience in off-site bulky goods delivery and installation, and servicing
- Strong technical knowledge and demonstrated customer service skills
- Ability to work unsupervised and a logical approach to problem-solving
- Calm, professional, and a willingness to go the extra mile
- Good time management skills
**Salary**: $28.00 per hour
Application Question(s):
- Are you a NZ Citizen or Resident?
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