Customer Service Team Member

2 weeks ago

Nelson, New Zealand The Warehouse Full time

Company Description

The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

**Job Description**:
**Hours of work are**:

- Tuesday 1:00pm - 9:30pm
- Wednesday 7:30am - 2:00pm
- Thursday 7:30am - 4:00pm
- Friday 7:30am - 4:00pm
- Saturday 7:30am - 4:00pm

This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.

Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns, exchanges, refunds, and transfers. You'll also support our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Also, you'll be able to help supervise and support the Checkout area as needed, making sure that all transactions run smoothly and efficiently.

We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. Suppose you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities. In that case, we want to hear from you

**Qualifications**:
Ideally you will have:

- Previous experience in retail, hospitality or a customer facing role
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

Additional Information

What can The Warehouse offer you?
- Team Card: Your team card gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7.
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar, you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more

  • Customer Service Team Member

    2 weeks ago

    Nelson, Nelson, New Zealand beBee Careers Full time

    Retail Team Member RoleWe are looking for a Retail Team Member to work in our warehouse stores, focusing on restocking shelves, cleaning areas, and providing excellent customer service. This is an excellent opportunity for someone with good communication skills and a strong work ethic.

  • Customer Service Team Member

    2 weeks ago

    Nelson, Nelson, New Zealand beBee Careers Part time

    We are seeking a team member to join our dynamic work environment, where you will thrive in a fast-paced atmosphere and contribute to delivering outstanding customer experiences.Key ResponsibilitiesRestocking shelves and maintaining a clean store environment is crucial for providing an excellent shopping experience.Providing top-notch customer service and...

  • Customer Service Team Member

    2 weeks ago

    Nelson, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

  • Customer Service Team Member

    6 days ago

    Nelson, Nelson, New Zealand Mitre 10 (New Zealand) Limited Full time

    Join to apply for the Customer Service Team Member role at Mitre 10 (New Zealand) LimitedThis is your opportunity to join Nelson's leading home improvement store. Put your excellent customer service skills to work and become part of our successful team. Based at the customer service desk and checkouts, you will be responsible for serving customers, assisting...

  • Customer Service Team Member

    5 days ago

    Nelson, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...

  • Customer Service Team Member

    2 weeks ago

    Nelson, New Zealand Mitre 10 Full time

    This is your opportunity to join Nelson's leading home improvement store.Put your excellent customer service skills to work and become part of our successful team.Based at the customer service desk and at the checkouts, you will be responsible for serving customers at the checkouts, assisting with queries at the customer service desk, and also assisting with...

  • Customer Service Team Member

    2 weeks ago

    Nelson, Nelson, New Zealand Mitre 10 Full time

    This is your opportunity to join Nelson's leading home improvement store.Put your excellent customer service skills to work and become part of our successful team.Based at the customer service desk and at the checkouts, you will be responsible for serving customers at the checkouts, assisting with queries at the customer service desk, and also assisting with...

  • Customer Service Team Member

    2 weeks ago

    Nelson, Nelson, New Zealand Mitre 10 Full time

    This is your opportunity to join Nelson's leading home improvement store. Put your excellent customer service skills to work and become part of our successful team.Based at the customer service desk and at the checkouts, you will be responsible for serving customers at the checkouts, assisting with queries at the customer service desk, and also assisting...

  • Customer Service Team Lead

    2 weeks ago

    Nelson, Nelson, New Zealand beBee Careers Full time

    Public Library Leadership OpportunityWe are seeking a results-driven and customer-focused leader to join our team as Team Leader Lending and Access Services. This role offers a unique opportunity to lead a team dedicated to delivering exceptional customer service across the public library network.Your key responsibilities will include:Providing leadership...

  • Casual Team Member

    1 week ago

    Nelson, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...