Senior Cx Consultant

6 days ago

Auckland City, New Zealand The Creative Store Full time

Our client is recognised as one of New Zealand’s most successful professional services organisation, working with many of our country’s largest companies to bring them closer to their customers, delivering end-to-end customer experience transformation programmes.
They are looking for a strategic thinker who is passionate about discovering requirements and delivering great Customer Experiences to join their team.
Recognising the importance of digital solutions being designed for the people who will use them, this Senior CX Strategist role is key role to delivering successful outcomes for their customers.
You will have 8+ years experience as a Senior Strategist working predominantly on digital and experience projects, ideally in a consultancy or agency space and delivering digital campaigns and technologies, and working on large or enterprise digital transformations.
You will have extensive experience with a range of existing and emerging research, strategy, experience design tools and techniques, including user research, with experience facilitating workshops and alignment activities to elicit information from diverse stakeholders and experience in taking the lead on complex digital strategy project, defining the approach and guiding the team to do this successfully.
If this sounds like a great next step in your career - we would love to hear from you.

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