Cloud Engineer

Global provider of market leading solutions. Dynamic team culture. Competitive bonus programs. Collaborative cross-functional teams. World class benefits. Challenging and Rewarding work.
At Aderant, we power the world’s leading law and professional services firms. We focus on delivering world class products and services which are developed, marketed, sold, and supported by superior talent. The expertise and talent of our people have made us the largest independent provider of law firm technology in the world, and our people will drive our success in the future.
We are seeking a Cloud Engineer who is passionate and excited to learn new technologies and contribute meaningfully to our Cloud vision. This is an excellent opportunity to work for a cutting-edge global software company.
**Responsibilities**
- Work within the Cloud Operations team responsible for maintaining the cloud-based infrastructure for the Aderant organization, including the Aderant SaaS offering “Expert Sierra.”
- Ongoing monitoring of system health and performance
- Patching and upgrading infrastructure elements
- Creation of new server nodes as the infrastructure grows
- Updating, creating, and troubleshooting automation scripts, functions, etc.
- Work on support requests/tickets and coordinate effective communication throughout troubleshooting process up to resolution
- Implement and maintain security for infrastructure and data
**Skills & Requirements**
- Bachelor degree in management information systems, computer science, information technology or other technical area preferred. Relevant experience or degree in progress will be accepted in lieu of degree.
- Excellent oral and written communication skills
- Excellent organizational skills
- Ability to adjust to rapid changes in deadlines and priorities
- Ability to balance multiple high priority projects
- Experience in a technical support role in a production environment
- Technical Certifications
- Experience with monitoring software (preferably NetXMS)
**Experience with any of the following is a plus**:

- Windows PowerShell scripting
- Microsoft Windows Server 2012 R2 (or greater) technologies
- Active Directory
- Group Policy
- NTFS
- Remote Desktop
- IIS
- Microsoft SQL Server 2012 R2 (or greater)
- Experience with cloud platforms in production (preferably Amazon Web Services)
- Knowledge and understanding of networking fundamentals
**Working for Us**
You’ll be working in a product family, which is a close, cross functional team focused on a particular domain, for example the billing process. The team is a mix of engineers, business analysts, a product manager, and technical writer, who are tended to by a team lead. A prioritized backlog drives the goals of the team and work is carried out in small increments. The team owns the product delivery including test automation, performance optimization, reliability engineering, telemetry and customization support.
**Our Culture**
Our industry requires continuous learning, and we’re here to encourage that. There are bonuses for achieving certifications, we’re a Microsoft Gold Partner, and shared learning is encouraged in many ways such as lunch ‘n’ learns, hackathons and meet-ups. One of the company goals is to be active in the community, and so we have a couple of community days each year when we get out of the office and help in various projects and organizations. There’s a range of lunchtime activities such as foosball, team sports, MtG or you can try to work up the table tennis ladder. There are bikes racks in the garage and a couple of showers in the office if you want to avoid commuting by car, there’s a local gym with subsidized memberships. Our social club arranges several events during the year.
**Our Package**
Working in a modern, open office gives you the option of a standing desk and we provide the latest hardware, which is regularly refreshed. There are plenty of breakout areas as well as meeting rooms and focus spaces when you need them.
In addition to salary, there’s a generous employer Kiwisaver contribution, a formal bonus scheme, flexible and WFH working options, income protection, life insurance, access to a financial advisor and more.