Consultant - Virtual, New Zealand

1 week ago

Auckland City, New Zealand WorkForce Software Full time

The Consultant works to deliver our WorkForce Software (WFS) Product Suites in a way that solves the distinct business challenges for each customer. The Consultant works as a member of our Global Services team to ensure the successful delivery of WFS Product Suites according to the customer’s documented timekeeping, scheduling, and labour tracking business requirements.

*
Responsibilities*
- Educate customers on best practices in implementation of WFS Product Suites
- Estimate work effort and communicate with Project Managers, customers and stakeholders on project status
- Gather and document customer-specific requirements, perform the business analysis and communicate information to WFS project teams
- Translate complex business requirements into solutions
- Partner with all WFS internal teams during project phases to ensure a successful customer implementation
- Assist customers with software testing along with roll out and go-live activities such as data loads and system initialisation
- Conduct web-based and on-site customer solution training workshops
- Become familiar with aspects of labour laws and how they impact employers and their employees
- Understand Award interpretations and convert them to requirements
- Solve business problems related to Time and Attendance or Scheduling by providing creative approaches that may involve a technical solution and/or process change.
- Attend training courses and undertake self-learning as required to further develop the functional and technical skills and knowledge necessary for continued success
**Travel**
- Up to 40 % (International and Interstate)
**Requirements**:

- Knowledge of HR, Payroll, or Time & Attendance, preferred.
- Logical and technical mindset that can analyse problems and identify root causes.
- Understand Agile Methodologies, frameworks, and practices in a services organization
- Analytical ability to identify issues and recommend solutions
- Excellent oral and written communication skills
- Able to work on a dynamic, customer-focused team
- Ability to work in Australia is compulsory
**Education**
- Bachelor’s degree or equivalent
**Why You Should Join the WorkForce Team?**
- Performance Bonus
- Career Development and Training - Be the CEO of your career
- Diversity, Equity, and Inclusion Initiatives including committees such as:

- Women for Inclusion
- Age: Unity Beyond Years
- Racial Equality/Discrimination
- Mental and Physical Ability
- WorkForce Pride Network
- Global Perspectives
- Band of Veterans
- Health and Wellness / Gym Reimbursement
- Parental Leave

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