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Operations Specialist
3 weeks ago
Develop on your supervisory experience as a senior member of the team
- Hands-on, varied roles, supporting the day to day running of our community spaces
- 24 & 38 hour per week roles available within the Henderson-Massey Local Board
We have two exciting opportunities to join our team as an Operations Specialist in the Henderson-Massey Local Board. Our libraries are open 7 days a week so flexibility around working days is required along with flexibility to work across the libraries within the local board at times.
**Positions available**:
1. 24 hours per week, based at Te Atatū Community Hub (Thursday - Saturday, Monday - including late night Thursday)
2. 38 hours per week, based at Waitakere Central Library (Henderson) (Sunday to Thursday - including occasional Thursday late nights on rotation)
**He angitūtanga: The opportunity**
This is an opportunity for you to develop your supervisory experience, as a senior member of our Operations teams.
These are hands-on, varied roles, supporting the day to day running of either the Waitakere Central Library or Te Atatū Community Hub.
On any given day you will be responsible for coordinating staff and frontline processes, managing library, council and venue hire & booking services, handling a variety of customer queries, problem solving and de-escalating any issues that arise.
Click here to access the Position Description.
**He kōrero mōu: About you**
- You will be the type of person who thrives working in a large team, has a positive mindset and enjoys variety.
- You can demonstrate your exceptional customer service and communication skills, which will delight any visitor to our facility.
- Be someone who can use their initiative to improve processes and problem solve to find solutions.
- Show high resilience and the ability to deescalate difficult situations.
- Already have some supervisory experience in an operational setting and are a natural leader who inspires and motivates others.
**Ngā āhuatanga kei a mātou: What we offer**
You will receive on the job training and mentorship to help build your career and on top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package.
**Applications close Wednesday 18th September at 11.59PM
