Duty Manager

4 days ago

Whakatane, New Zealand Foodstuffs North Island Full time

**ABOUT THE ROLE**

In the absence of Department Managers and other members of the Senior Leadership Team, you will be responsible for ensuring a consistently fresh and appealing shopping experience for customers.

Your responsibilities will include:

- Circulating around the shop floor regularly to maintain the store’s overall appearance
- Replenishing Grocery department and monitoring staff within Grocery
- Monitoring department staff to ensure service and productivity levels are maintained
- Controlling store security ensuring the store is secured after each day’s trading
- Completing end of day procedures and report back to department managers with any issues
- Following store processes with regard to product recalls and customer complaints.

This is part time role. Must be prepared to work nights.

At New World Gate Pa, our people play a vitally important role and are a major contributor to our store’s success. To be successful in this role you will:

- Have experience, and be confident in providing clear and consistent direction to staff
- Be approachable for both customers and staff
- Provide consistently high levels of customer service.
- Have great attention to detail and a good command of written/spoken English
- Be physically able to carry out manual handling of product at different levels
- Not essential but advantageous to have a Managers Certificate and/or a forklift license

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