Live Support Assistant

1 week ago


Christchurch, New Zealand Good Deal Tire Ltd Full time

**Your day-to-day activities will include**:

- Completing customer analysis tasks on our Loan Management Software
- Meeting quality and production targets
- Escalate policy / process gaps to appropriate party

**What knowledge, skills & experience we need**
- Ability to work with vulnerable customers and identify opportunities to improve the customer experience
- Work to set personal performance standards and work with the team to contribute to customer outcome within a timescale
- Highly organized and confident to use multiple payment channels
- You are able to prioritize tasks working to agreed quality and productivity performance targets

**Job Types**: Full-time, Part-time

**Salary**: $22.00 - $33.00 per hour

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Signing bonus


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