Care and Support Worker

2 weeks ago


Hamilton, New Zealand Te Roopu Taurima Full time

**Mō mātou | About Us**
Te Whariki Whakaruruhau is the Te Roopu Taurima model of service that recognises the intrinsic value and relationship of Tangata (Care recipient), their whanau (Family) and kaimahi (Staff). As a kaupapa Maori service we strive to make a difference in the lives of Tangata by surrounding them with a caring environment based on Maori values of respect and whanau. The service appeals to a wide range of people of different ethnicities because of Te Roopu Taurima’s philosophy of accepting and valuing all cultural practices.

**About the Role**
As a Kaiawhina, you will play a vital role in empowering and supporting tāngata to lead fulfilling lives within their communities. Your role involves providing daily care, supporting personal development, and ensuring a culturally safe environment that embraces tikanga Māori. You’ll contribute to wellness, lifestyle, and organisational development by delivering high-quality care in alignment with our kaupapa Māori approach.

Key Responsibilities

Cultural & Holistic Support
- Provide care aligned with tikanga Māori and Te Reo Māori principles
- Foster a culturally safe, supportive environment for tāngata

Wellness & Lifestyle Development
- Implement care and rehabilitation plans tailored to individual needs
- Administer medication safely and according to protocols
- Support tāngata in developing life skills and reaching personal goals

Service & Quality Improvement
- Assist in implementing service plans aligned with organisational objectives
- Conduct monthly audits and provide constructive feedback
- Promote a positive, socially engaging atmosphere within the whare

Resource & Household Management
- Support household hygiene, maintenance, and daily routines
- Assist with vehicle care, transport records, and inventory management
- Provide personal care, including bathing, dressing, toileting, and meal preparation

Health & Safety Compliance
- Follow all health and safety policies and legislative requirements
- Report incidents, hazards, and near misses in a timely manner
- Contribute to a strong health and safety culture

Professional Development & Teamwork
- Collaborate with team members to enhance service delivery
- Represent the organisation positively and uphold its values

**About You**

Skills & Experience
- Experience in caregiving or support roles, ideally within disability or health sectors
- Compassionate, resilient, and solution-focused approach
- Strong interpersonal and communication skills
- Experience supporting tāngata with high and complex needs is advantageous

Qualifications & Requirements
- NZ Certificate in Health and Wellbeing (Level 2 or higher), or equivalent (preferred)
- Full, clean NZ driver’s licence, with ability to drive manual vehicles
- Physically fit and capable of undertaking an active, hands-on role
- Availability to work rotating rosters, including weekends and public holidays
- Clear Ministry of Justice background check



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