Software Support Super User
7 days ago
**Want to get into the software industry? Ready for your next step?**
We are looking for someone smart to join us on our journey taking software to the glass industry, globally.
- Smart Team & Beautiful Offices
- Great Salary & Awesome Software
- Real Opportunities for Growth
- Work From Home (WFH) Opportunities
- Offices in NZ & UK (London)
- Pool Table, Foosball Table & Board Games
- No previous IT experience required
**The Role**
We need super users to support our super customers. This role is all about learning how our software works, so you can help our customers to get the most out of it.
**Responsibilities for this role include**:
- Becoming one of the best users in the world with our suite of software products
- Learning all about the glass industry
- Learning about our backend tools and infrastructure, and how to use them to answer our customers questions
- Building great relationships with our customers
- Building great relationships with our testing and onboarding teams
- Helping us to improve our systems
**To excel in this role you will**:
- Have excellent written and oral communication skills
- Love the idea of becoming a software super user
- Love being part of a team
- Enjoy a hands-off management style
- Have great attention to detail
- Have a sound understanding of basic mathematics
- Get a kick out of helping people
**About our company**
We make software exclusively for the glass industry and are lucky enough to be the leaders within the industry. Our mission is to become the most widely used software platform for glass shops globally. We have an amazing team and a lot of amazing opportunities ahead of us. We are growing very steadily and as a result there are a lot of opportunities for our staff to grow with us.
**Salary**: $60,000.00 - $75,000.00 per year
Schedule:
- Monday to Friday
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