Applications Support Analyst

1 week ago

Blenheim, New Zealand Delegat Limited Full time

Winemaking system - EzyWine
- Viticulture system - Custom built
- Integrations - SCADA
- Time keeping system (Fingerscanners) feeds into PayGlobal
- Harvest systems - Custom built
- Harvest scheduling tool
- Geographic information system - ArcGIS
- Maintenance system - UpKeep

Key Accountabilities include:

- Supporting, identifying and resolving technical issues by:

- Managing level 2 incidents and service requests (via ServiceNow) raised by Delegat users
- Delivering customised training to Delegat business users from around New Zealand and the world.
- Maintaining and updating technical documents and standard operating procedures

**About you**
- You will have demonstrated strong client focus and enjoy helping people
- You will bring change control skills in a professional IT production environment
- Demonstrates a ‘winning together’ mindset by understanding the perspectives of others, creating a positive team culture, managing emotions and maintaining strong bonds.

**What we offer you**
- This is a fantastic opportunity to be a part of a successful global organisation and make this role your own
- We offer a competitive salary and benefits in line with this role.
- Our company values are at the heart of what we do.
- Our team is highly engaged, and we strive to offer a comprehensive onboarding plan to ensure you are set up for success.

**About us**
At Delegat Group we are building a leading global Super Premium wine company. We believe deeply that it is our people that bring our plans to life, turn our goals into reality, and truly make the difference. We have grown more than twentyfold since 2002, and we aspire to grow even further in the future. We have state-of-the-art wineries and world-class vineyards in the prime grape growing regions of New Zealand and Australia, and we focus exclusively on making the world’s most sought-after Super Premium wines and brands including Oyster Bay and Barossa Valley Estate.
*How to apply
*

If this sounds like you then click on the ‘apply’ button This will export to our careers page where you will need to follow the prompts.

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