Massage Therapist Manager

**Transform Lives Through Authentic Wellness**

Are you passionate about holistic health, eager to lead a team, and ready to learn from one of the best in the field? At Ayurda Wellness Spa, we offer more than just treatments—we create experiences that rejuvenate and heal. Led by Dr. Ajit, a respected Ayurvedic practitioner with over four decades of experience, we provide authentic Ayurvedic therapies rooted in tradition. We’re seeking a dedicated Therapist cum Spa Manager who will bring both leadership skills and a healing touch to our team**.**

**What You'll Be Doing**
- Ayurvedic Therapy & Client Care:

- Perform a variety of traditional Ayurvedic treatments, including Abhyanga, Shirodhara, Katibasti, Udwartanam, and Panchakarma, guided by the principles and expertise passed down from Dr. Ajit.
- Conduct personalized client consultations, tailoring treatments to individual needs and ensuring the highest level of care and service.
- Maintain meticulous client records using Zenoti CRM, tracking treatment outcomes and ensuring thorough follow-ups.
- Customer Service & Reception Duties:

- Serve as the primary point of contact at the reception, greeting clients warmly, managing bookings, and handling inquiries with professionalism.
- Provide excellent written and oral communication when interacting with clients, vendors, and team members, fostering a welcoming and trustworthy atmosphere.
- Manage the day-to-day reception duties, including handling phone calls, scheduling appointments, and providing product information.
- Management & Operational Leadership:

- Lead and motivate a team of therapists, setting high standards for client service, professionalism, and spa presentation.
- Oversee spa operations, ensuring smooth daily functions, from scheduling and inventory to cleanliness and customer satisfaction.
- Implement cost control measures and manage budget effectively, maintaining profitability while upholding the quality of service.
- Support marketing initiatives, assisting with promotional activities, and helping to expand Ayurda’s visibility in the wellness community.
- Organizational Excellence:

- Keep spa areas, including treatment rooms and reception, impeccably clean and organized, setting an example for the team.
- Maintain confidentiality regarding client information and internal business matters, ensuring trust and reliability.
- Use Zenoti CRM to manage client data, generate reports, track performance, and develop strategies for continuous improvement.

**What You Bring**
- Experience delivering Ayurvedic treatments with a thorough understanding of traditional practices and holistic health philosophies, inspired by the teachings of Dr. Ajit.
- Strong background in customer service, with a track record of managing client interactions, reception duties, and administrative tasks.
- Proven leadership skills, with the ability to inspire and organize a team while maintaining a positive and nurturing environment.
- Proficiency in CRM systems (Zenoti experience preferred) to manage bookings, client records, and operational efficiency.
- Excellent written and oral communication skills, with the ability to engage with diverse clientele and staff.
- Honesty, reliability, and a commitment to maintaining confidentiality in all client and business interactions.

**Qualifications**
- Diploma or certification in Beauty Therapy, Massage, or Ayurvedic treatments.
- At least 2-3 years of professional experience in Ayurvedic therapies and spa management or supervisory roles.
- Experience in managing wellness center operations, cost control, and staff performance.
- Knowledge of Ayurvedic products, treatments, and a desire to continuously learn and grow.

**Why Work With Us?**

At Ayurda, you’ll be part of a team that values authenticity, client care, and professional growth. Under the guidance of Dr. Ajit, you’ll have the opportunity to deepen your knowledge of Ayurveda, refine your skills, and contribute to a brand that’s redefining wellness in New Zealand. We offer competitive pay, staff discounts, and ongoing training to support your professional journey**.**

**To Apply**

**Job Types**: Full-time, Permanent

Pay: $27.00 - $30.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Evening shift
- Rotating roster
- Weekend availability

Supplementary Pay:

- Performance bonus

**Experience**:

- work: 3 years (required)

**Language**:

- English (preferred)

Application Deadline: 10/12/2024