Support Engineer

1 day ago


Wellington City, New Zealand The Instillery Full time

We instil capability and belief into businesses to transform and flourish by putting the power of the world’s best and brightest technology in your hands, at your place, at your pace. We are looking for a Onsite Support Engineer to come join us and really make a difference. This position is based in Auckland and will be supporting some of our top clients onsite.

**An Level 2 Support Engineer will**
- Be focused with a positive attitude
- Be technically capable with a relevant qualification from an IT institute
- Demonstrate skills in Microsoft, Windows and Exchange
- Have strong analytical and trouble-shooting skills
- Have excellent customer service skills and phone manner
- Be accurate with their verbal and written communication skills
- Be punctual and be able to self-manage to achieve our customer service standards

Underpinning all of this is the beauty of working with an incredible little NZ team of real people passionate about what we do - solve problems, truly get partnering, seeking the best global technology and delivering. We ask why. We also pride ourselves on our team culture, being easy to get along with, having fun while we work hard and love our brand. You'll also be paid well, on time, have cool offices, get your birthday off, and be able to work flexibly all with a purpose for what we are doing..

**To stand out from the crowd and fit in here you will**:
Ideally you will have a minimum of 1+ years' helpdesk/service desk work experience and you will meet the following criteria;
- Ambitious and hungry to learn and grow professionally
- MS certification is advantageous but not essential
- You must be eligible to work in New Zealand



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